Gear Launch has been a real bonus for our store. They have good prices and customers love the quality. They are probably the only printer that follows up on customer service (when needed) on our behalf too.
Any queries we have with them are dealt with by email and they usually follow up within 2-24 hours.
It would be nice to see them expand their product range. e.g. all over prints.
However for the basics such as tees, hoodies, mugs, wall prints etc. they have been a real bonus.
App has been pretty great so far. My store mainly uses canvas and wall art, and they have the best canvas and art product selection I have seen for Print-on-Demand apps. I had trouble connecting my domain at first, but their customer service got back to me quickly and helped fix the problem.
I've used almost all of the different pod apps available and I always go to Gearlaunch for the best print quality. The app is also very well done.
The products I use most: Hanes (mens, womens), Bella, District, 30x40 Canvas.
Thanks GL team!
My Pet Personalized
easy to use. was able to get my first products up and running very quickly and painlessly. support has been easy to reach and i appreciate the faq documentation on your site.
I had some initial issues with customer service; however, they did a 180 and it's now EXCELLENT. The app is super easy to use, they have a variety of products to choose from and the profit margins are good. I'm really happy I stuck it out. PLUS, they do my customer service which allows me more time to focus on my business. I love Gearlaunch it's fantastic for a beginner or someone who is established. But don't take my word for it, try it out for yourself.
Let's Get Some Shoes
This app is so easy to use. I have tried at least 6 POD apps, and they are all overly complicated and require me to manage all the orders. With this app, I got my products up right away and the orders just get fulfilled automatically.
People are saying they their customer service doesn’t respond, but my customers always get through to their phone lines right away (which is the only thing I really care about). Also their agents send my customers new products right away if they have any complaints, and I don’t have to deal with any of it.
Dojo Clothing Company
here is why we adopted this app 1 - customer service is spectacular 2 - they have Bella products which we sell well 3 - using the app is easy and fast!!
Dogs Only Store
I do recommend GearLaunch to other stores because they have a simple app that’s easy to use. And because they handle customer support so well.
Switched to GearLaunch earlier this year. Honestly am very happy and my customers are happy with their support staff so that’s all my brand has really ever needed.