Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless integration, and high-quality prints. They praise the responsive customer service, fast fulfillment, and competitive pricing. The app's global reach, variety of print products, and commitment to sustainability are also valued. Merchants find the automatic order processing and bulk implementation beneficial for managing large volumes. They also value the resources for business growth and detailed order tracking.

January 9, 2024

With the prices and support, Gelato is the best for me.

BB Studio
United States
4 months using the app
Gelato replied January 10, 2024

Hello,

We're honored to be your preferred choice! Thank you for recognizing our pricing and support. If there's anything you need or any way we can enhance your experience, feel free to reach out.

We're here to help you succeed,
Bartosz
Gelato Support Team

January 24, 2024

Easy to use and high quality prints

Forsight Collective
United States
10 days using the app
Gelato replied January 26, 2024

Hello,

We're delighted to hear that you find Gelato easy to use and that you're pleased with the quality of prints. If you have any further feedback or if there's anything specific you'd like assistance with, feel free to reach out.

Thank you for choosing Gelato,
Bartosz
Gelato Support Team

April 22, 2024

really easy

Tina Mona Cohen - High quality art prints
Germany
3 days using the app
Gelato replied April 24, 2024

Hello Tina,

Thank you for sharing your feedback! We're glad to hear you find Gelato easy to use. Should you have any questions or need assistance in the future, please don't hesitate to reach out.

We're here to help,
Bart
Gelato Support Team

April 17, 2024

Simply brilliant.

Art by Kazumizi il Enfiaré
United States
About 18 hours using the app
Gelato replied April 19, 2024

Hi,

Thank you for your positive feedback! We're delighted to hear that you find Gelato simply brilliant. Providing an excellent experience for our users is our goal, and we're glad we could meet your expectations. If you have any questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support.

Best regards,

Michal
Gelato Support Team

April 18, 2024

great!

Everything Alaska
United States
About 1 month using the app
Gelato replied April 20, 2024

Hello,

Thank you for your positive review! We're glad to hear that your experience with Gelato has been going great. Providing a user-friendly experience is our priority, and we're pleased to know that we've met your expectations. If you have any questions or need assistance in the future, please don't hesitate to reach out.

Thank you for choosing Gelato!

Best regards,

Michal
Gelato Support Team

November 14, 2023

This website has helped me establish a professional looking site with simple and easy to learn design features and I've had a fun time learning too!

gandysnapsphotography store
United Kingdom
4 months using the app
Gelato replied November 16, 2023

Hello,

We're thrilled to hear that Gelato has played a role in establishing your professional-looking site! It's fantastic that you find the design features simple and easy to learn. If you ever have more fun learning or need assistance, feel free to reach out.

Wishing you continued success with your photography store,
Bartosz
Gelato Support Team

February 2, 2024

Great quality, great support. I recommend it

Canal Que Mundo é Esse?
Brazil
7 days using the app
Gelato replied February 3, 2024

Hello,

Thank you for your fantastic review! We appreciate your acknowledgment of the great quality and support we strive to provide.

Should you ever require assistance or have any questions, please feel free to reach out.

Best regards,
Bart
Gelato Support Team

March 31, 2024

Very easy to use no headache and a breath of fresh air so far. Thank you

Kitties In Heaven
United States
About 1 hour using the app
Gelato replied April 1, 2024

Hi,

Thank you for taking the time to share your positive experience with Gelato! We're pleased to hear that our platform has provided you with ease of use and a seamless experience. Our goal is to offer a user-friendly environment, and we're glad to see it has been a breath of fresh air for you. If you have any questions or need further assistance, please feel free to reach out. We appreciate your support and look forward to continuing to serve you.

Best regards,

Michal
Gelato Support Team

February 23, 2024

Sehr einfache Bedienung, und einfachste Anbindung an Shopify, leider ist die Auswahl an Kleidern eher Casual lastig, wäre super wenn später noch Shorts oder Leggings für den Sport dazukommen. Aber die Auswahl ist sonst schon gross.

Vital Victory
Switzerland
11 days using the app
Gelato replied February 27, 2024

Hallo,

Danke für deinen Beitrag! Wir freuen uns zu hören, dass Sie unsere Plattform benutzerfreundlich finden. Wir freuen uns über Ihren Vorschlag zur Erweiterung unseres Produktsortiments und werden ihn auf jeden Fall berücksichtigen. Wenn Sie weitere Ideen oder Fragen haben, können Sie sich gerne an uns wenden.

Beste grüße,
Bart
Gelato-Support-Team

January 29, 2024

Fácil de trabalhar. Muito intuitivo e com muitas opções

Printterns
Portugal
27 days using the app
Gelato replied January 31, 2024

Ficamos felizes em saber que você acha o Gelato fácil de trabalhar e intuitivo, com muitas opções. Nossa plataforma é projetada para ser amigável e oferecer uma variedade de recursos para atender às suas necessidades de impressão sob demanda. Se tiver mais alguma dúvida ou precisar de assistência, estamos aqui para ajudar. Obrigado por escolher o Gelato!