Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless integration, and high-quality prints. They praise the responsive customer service, fast fulfillment, and competitive pricing. The app's global reach, variety of print products, and commitment to sustainability are also valued. Merchants find the automatic order processing and bulk implementation beneficial for managing large volumes. They also value the resources for business growth and detailed order tracking.

February 12, 2024

Always deliver well for me

Game Yarns
United Kingdom
Over 2 years using the app
Gelato replied February 13, 2024

Hi there,

Thank you for sharing your feedback with us! We're delighted to hear that the production and delivery experience is consistently smooth. If there's ever anything you need, we're available 24/7.

Kind regards,
Kyle

January 25, 2024

Love this service. So easy to upload designs and put them on a wide variety of merch.

Hope Wear Clothing
United States
About 1 month using the app
Gelato replied January 26, 2024

Hello,

We're thrilled to hear that you love Gelato! Making it easy for users to upload designs and create a variety of merchandise is one of our goals. If you ever have more feedback or need assistance, feel free to reach out.

Thanks for choosing Gelato,
Bartosz
Gelato Support Team

March 15, 2024

it's really perfect !

JERSY
United Kingdom
About 1 year using the app
Gelato replied March 16, 2024

Hello,

Thank you for sharing your experience! We're glad to hear that you're satisfied with Gelato. If you ever need assistance or have questions, feel free to reach out.

Happy creating,
Bart
Gelato Support Team

February 26, 2024

Amazing POD app and services indeed…#abstrakjsnc

Abstrakjsnc
United States
11 months using the app
Gelato replied February 28, 2024

Hello,

Thank you for the positive feedback! If you ever need assistance, please feel free to reach out. Our team is available 24/7 to ensure your experience stays exceptional.

Best regards,

Bart
Gelato Support Team

April 17, 2024

Easy process of making and selling products and excellent customer service for any issues or questions you may have.

Lena’s K-Designs
Canada
About 13 hours using the app
Gelato replied April 19, 2024

Hi,

Thank you for your positive review! We're glad to hear that you found the process of making and selling products on Gelato easy and that you're satisfied with our customer service. Providing a seamless experience and excellent support are our top priorities. If you have any further questions or encounter any issues in the future, please don't hesitate to reach out. We appreciate your support.

Best regards,

Michal
Gelato Support Team

January 10, 2024

This is an awesome product to get your products published to Shopify or Etsy. It is detailed and a little complicated however there is plenty of assistance available for those seeking it.

Now Empower Yourself
United States
3 months using the app
Gelato replied January 12, 2024

Hello,

Thank you for sharing your experience! We're glad you find Gelato useful for publishing products to Shopify or Etsy. If you ever have any questions or need assistance, don't hesitate to reach out.

We're here to help,
Bartosz
Gelato Support Team

March 20, 2024

Great experience, thank you so much!

BeinCart
United States
3 months using the app
Gelato replied March 22, 2024

Hi,

Thank you for your wonderful review! We're glad to hear that you had a great experience using our Shopify app. Your satisfaction is our top priority, and we're delighted to have met your expectations. Should you have any questions or need further assistance, please don't hesitate to reach out – we're here to help. Thank you for choosing Gelato, and we look forward to continuing to serve you.

Best regards,

Michal
Gelato Support Team

April 14, 2024

Very easy to use and well worth the money

Eternal Apparel
United States
15 days using the app
Gelato replied April 16, 2024

Hello,

We're delighted to hear that you find Gelato easy to use and a valuable investment! Your satisfaction is important to us, and we're here to assist you every step of the way. If you have any questions or need support, please don't hesitate to reach out.

Best regards,
Bart
Gelato Support Team

April 12, 2024

The perfect app for wall art like poster

GGmap
United States
Over 1 year using the app
Gelato replied April 13, 2024

Hello,

Thank you for your positive review. We're delighted to hear that you find Gelato to be the perfect app for wall art, such as posters. Providing high-quality printing services for various products, including wall art, is what we strive for. If you have any questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you.

Best regards,

Michal
Gelato Support Team

January 6, 2024

really easy to use, once you understand what everything does, it makes a lot more sense.

American Trash
United States
About 2 months using the app
Gelato replied January 8, 2024

Hi,

Thank you so much for sharing your 5-star review! We're glad to hear that you found our platform easy to use. We understand that navigating new tools can sometimes feel overwhelming, but we're glad that once you grasped the concept, everything became more clear and understandable. If you ever need any further assistance or have any questions, please don't hesitate to reach out to our customer support team.
Best regards,
Michal
Customer Support Team