Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, efficient design process, and seamless Shopify integration. It's praised for its high-quality print-on-demand services, fast shipping, and competitive pricing. The excellent customer service, customization options, and automatic order processing are also highly valued. Merchants also commend its global reach, commitment to sustainability, and helpful design tools for business growth.

April 3, 2024

good

Ana Cecilia Mannaert
United States
6 months using the app
Gelato replied April 5, 2024

Hello Ana,

Thank you for your feedback! We're glad to know you had a positive experience. If you have any specific comments or suggestions, feel free to reach out.

Thanks for choosing Gelato,
Bart
Gelato Support Team

March 23, 2024

Easy to use and to connect to Shopify, Etsy and other shops

Art by Feht - Design by Dee
United States
2 days using the app
Gelato replied March 25, 2024

Hello,

Thank you for your feedback! We're glad to hear that you find Gelato easy to use and convenient for connecting with various platforms. If you have any more feedback or questions, feel free to reach out.

Best regards,
Bart
Gelato Support Team

March 18, 2024

amazing!

Almond House Fellowship
United Kingdom
3 months using the app
Gelato replied March 20, 2024

Hi,

Thank you so much for taking the time to leave the 5-star rating! Our Team is available 24/7 if you ever need assistance.

Kind regards,

Michal
Gelato Support Team

January 18, 2024

Great app, great customer service, great prices.

MyMovieMug
Netherlands
5 months using the app
Gelato replied January 20, 2024

Hello,

Thank you for the 5-star review! We're glad to hear that you've had a positive experience with our customer service and our Shopify app. If you ever have more feedback or questions, feel free to reach out.

Thank you for choosing Gelato!

Michal
Gelato Support Team

February 2, 2024

It great❤️

UnityWearLLC.Com
United States
About 2 years using the app
Gelato replied February 3, 2024

Hello,

Thank you for sharing your feedback with us! Seeing that heart emoji made us smile.

If there's ever anything we can do to make your experience even better, just drop us a line.

Best regards,
Bart
Gelato Support Team

February 13, 2024

Perfect app simple and easy love it

Give it a Go
Australia
About 22 hours using the app
Gelato replied February 15, 2024

Hello,

Thank you for your feedback! We're glad to hear that you find Gelato simple and easy to use. If you have any suggestions or feedback to share, please feel free to let us know. We're here to ensure your experience with Gelato is top-notch.

Thank you for choosing us,
Bart
Gelato Support Team

March 20, 2024

Cool! I love the design options and automated pricing system for my shopify shop integration.

Artified
Canada
7 minutes using the app
Gelato replied March 22, 2024

Hi,

Thank you for your glowing review! We're glad to hear that you're loving the design options and automated pricing system in our Shopify app. Providing intuitive tools to enhance your Shopify shop integration is our goal, and we're delighted to have met your expectations. Should you have any questions or need further assistance, please don't hesitate to reach out – we're here to support you. Thank you for choosing Gelato, and we look forward to being a part of your continued success.

Best regards,

Michal
Gelato Support Team

March 24, 2024

Mega. Bin total begeistert. Ganz einfache Führung und vor allem gefällt mir die Option mit dem Einbezug des kostenfreien Versands.

CBK Woloschin
Germany
26 days using the app
Gelato replied March 26, 2024

Hallo,

Danke für Ihre Rückmeldung! Unser Ziel ist es, die Plattform so benutzerfreundlich wie möglich zu gestalten, und wir freuen uns, dass Sie die Navigation einfach finden. Wir wissen, wie wichtig kostenlose Versandoptionen sind, und freuen uns, dass Sie diese Funktion schätzen. Wenn Sie weitere Kommentare oder Vorschläge haben, können Sie diese gerne mit uns teilen. Wir sind hier, um sicherzustellen, dass Ihr Erlebnis mit Gelato außergewöhnlich bleibt.

Mit freundlichen Grüße,
Bart
Gelato Support Team

February 17, 2024

better than printify that's for sure!

Goodly Word Shop
United Kingdom
4 days using the app
Gelato replied February 19, 2024

Hi there,

Thank you for sharing your feedback! We're delighted to hear that you're happy with the service Gelato provides. If there's ever anything you need, our Customer Service team is available 24/7.

Kind regards,
Kyle

February 11, 2024

love it

NMT PRINT
Faroe Islands
About 2 months using the app
Gelato replied February 13, 2024

Hello,

Thank you so much for taking the time to leave the 5-star review! Our Team is available 24/7 if you ever need assistance.

Best regards,

Bart
Gelato Support Team