Reviews (1,202)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the user-friendly interface, high-quality products with vibrant colors, and premium materials. They benefit from fast international shipping due to a global network, responsive customer support, and seamless integration with e-commerce platforms like Shopify. Eco-friendly options and competitive pricing are also highlighted, aiding small businesses in sustainable growth and meeting diverse customer needs, leading to increased satisfaction and business growth.

December 20, 2024

Overall, very powerful and mostly user-friendly. I hit snags along the way to be sure, but it's simply amazing how easy it is to use compared to doing this all on my own. Great work. 4 out of 5 because there is always room to improve!

King Crow apparel & design
United States
About 1 month using the app
Gelato replied December 22, 2024

Hi there,

Thank you for your thoughtful feedback! We're glad to hear you're enjoying the ease of using Gelato. If you have specific suggestions for improvements, we’d love to hear them—feel free to reach out to us at apifeedback@gelato.com. We're always working to make your experience even better!

Best regards,
Bart
Gelato Support Team

February 18, 2025

Gelato minskar tiden mellan att lägga upp filer till produkter till leverans. Snabbt och smidigt. Användarvänligheten är överlag bra. Service snabb.

EJK Artistry
Sweden
13 days using the app
Gelato replied February 19, 2025

Hej,

Stort tack för din 4-stjärniga recension och för att du delar med dig av din upplevelse! Vi är glada att höra att du tycker att Gelato är snabbt, smidigt och användarvänligt.

Om du har några förslag på förbättringar som skulle göra din upplevelse till en 5-stjärnig sådan, är du varmt välkommen att kontakta oss på apifeedback@gelato.com. Vi uppskattar all feedback som hjälper oss att bli ännu bättre!

Vänliga hälsningar,

Michal
Gelato Support Team

November 30, 2024

I keep coming back to this App, earns its space in the App world.

Adorn&Amuse
Australia
About 4 hours using the app
Gelato replied December 2, 2024

Hello,

Thank you for your feedback and for continuing to use our service! We’d love to hear how we can make your experience even better. Feel free to share your thoughts with us at apifeedback@gelato.com—we’re always looking to improve and hope to earn that fifth star!

Kind regards,
Bart
Gelato Support Team

November 20, 2024

awesome

CKC Convenient Shop
Philippines
20 days using the app
Gelato replied November 22, 2024

Hello,

Thank you for your review.

If there's anything else we can assist you with, please reach out to us via apifeedback@gelato.com

Best regards,

Michal
Gelato Support Team

October 11, 2024

It was very easy to setup in my shop. With products that are relatively simple and yet sophisticated.

Cactuslilies
United States
3 days using the app
Gelato replied October 13, 2024

Hi,

Thanks for sharing that! It's great to hear the setup process went smoothly for your shop, and that the products feel both simple and sophisticated. If you have any further issues or suggestions, please don't hesitate to contact us directly at apifeedback@gelato.com.

Best regards,

Michal
Gelato Support Team

December 1, 2024

It's easy to learn, lots of options too

T Rose Studios
United States
11 minutes using the app
Gelato replied December 3, 2024

Hi there,

Thank you for your feedback! We’re glad to hear you’re finding Gelato intuitive and enjoy the variety of options. If there’s anything we can do to make your experience even better, we’d love to hear from you at apifeedback@gelato.com.

Kind regards,
Bart
Gelato Support Team

November 16, 2024

So Far So Good :)

MAORI PROUD G
New Zealand
3 days using the app
Gelato replied November 18, 2024

Hi there,

Thank you for your review!

We truly value your feedback. If there's anything else we can assist you with, and if there is anything we can do to make your experience worth 5-stars, please reach out to us via apifeedback@gelato.com

Best regards,

Michal
Gelato Support Team

August 29, 2024

I wish the compan offered more options ESPECIALLY PANTS

My Store
United States
10 days using the app
Gelato replied August 31, 2024

Hello,

Thank you for your feedback! We're glad you're enjoying our services and we appreciate your suggestion for more options, especially pants. Expanding our product range is something we're always considering, and your input helps guide our decisions. If you have any other suggestions or needs, we're here to listen.

If you have any further issues or suggestions, please don't hesitate to contact us directly at apifeedback@gelato.com.

Best regards,

Michal
Gelato Support Team

July 21, 2024

Very simple platform to use and you to use And to learn I enjoy it very much We got a great deal on their pricing and customer support is very helpful and I really enjoy the app Keep doing the great work

My Store
United States
5 days using the app
Gelato replied July 23, 2024

Hello,

Thanks so much for your kind words! We’re thrilled to hear you’re enjoying the platform and finding it easy to use. It’s fantastic that you’re happy with our pricing and support. If you ever need anything or have suggestions, just let us know!

Best regards,
Bart
Gelato Support Team

Edited April 11, 2024

Nicer interface than printify with better options for print location and control. Mockups would be nice to allow import of pre made mockups from files existing.

good layouht for adding importing products, although it would be nice to pick more tan one at a time

RoseThorn Place
New Zealand
19 days using the app
Gelato replied March 25, 2024

Hello,

We appreciate your detailed feedback. Your insights into our interface and mockup options are valuable to us as we continuously enhance our platform. Have you explored our Mockup Studio feature? It enables you to import your own mockups from existing files. If you have further feedback or specific ideas, feel free to reach out directly.

Our aim is to ensure your Gelato experience is seamless and enjoyable,
Bart
Gelato Support Team