Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless integration, and high-quality prints. They praise the responsive customer service, fast fulfillment, and competitive pricing. The app's global reach, variety of print products, and commitment to sustainability are also valued. Merchants find the automatic order processing and bulk implementation beneficial for managing large volumes. They also value the resources for business growth and detailed order tracking.

April 1, 2024

Pretty good
theres a good plataform to u make ur own business

sleekn
Brazil
About 1 month using the app
Gelato replied April 3, 2024

Hello,

Thanks for taking the time to share your thoughts with us! We're pleased to hear that you're finding Gelato to be a useful platform for starting your own business venture. If you ever have any questions or need assistance along the way, don't hesitate to reach out.

Best regards,
Bart
Gelato Support Team

February 19, 2024

Good website and support information to get you started

Arty Images Posters & Prints
United Kingdom
3 months using the app
Gelato replied February 21, 2024

Hi there,

Thanks for taking the time to leave the 5-star review! We're glad to hear that you've found our website and support helpful with your onboarding, and are thrilled to be part of your journey.

We're available to support you anytime it's needed.

Kind regards,
Kyle

January 25, 2024

I just started using Gelato for my new Print on Demand online store.

I ordered a sample T-shirt and when I received it there were two white marks which I reported but did not ask for a refund.

Gelato immediately sent me a free replacement and re-assured me that they would take away my concern to prevent future recurrence.

I would recommend Gelato for this reason.

Ahvalebel
Canada
21 days using the app
Gelato replied January 26, 2024

Hello,

Thank you for sharing your positive experience with Gelato! We're glad to hear that our team responded promptly and took proactive steps to address your concern. If you ever need further assistance or have more feedback, feel free to reach out.

We appreciate your recommendation,
Bartosz
Gelato Support Team

April 15, 2024

It's actually pretty easy to use and the customer support is really responsive.

Fire-Cat Custom Creations
United States
18 days using the app
Gelato replied April 17, 2024

Hello,

Thanks so much for sharing your thoughts! It's great to hear you're finding Gelato user-friendly and that our support team has been helpful. Should you need anything as you continue using our platform, just give us a shout.

Best regards,
Bart
Gelato Support Team

April 3, 2024

Application très facile d'utilisation, parfaite pour se lancer en POD sur Shopify. J'apprécie particulièrement le fait de pouvoir choisir entre l'impression DTG ou la broderie sur les vêtements.

JŮNI
France
10 months using the app
Gelato replied April 4, 2024

Salut,

Nous sommes heureux d'apprendre que la facilité d'utilisation de Gelato a été bénéfique pour votre parcours POD sur Shopify ! C'est fantastique que vous puissiez profiter de la flexibilité de choisir entre l'impression DTG et la broderie pour vos vêtements. Si jamais vous avez des questions ou avez besoin d'aide, n'hésitez pas à nous contacter. Nous sommes là pour accompagner la croissance de votre entreprise.

Cordialement,
Bart
Gelato Support Team

April 30, 2024

Just learning the platform. Thus, I am finding it very interactive.

Stylish3Tees.com
United States
20 days using the app
Gelato replied May 2, 2024

Hello,

It's great to hear that you're finding Gelato's platform interactive as you explore and learn. If you have any questions or need assistance along the way, don't hesitate to reach out. We're here to help you make the most of your experience!

Best regards,
Bart
Gelato Support Team

April 8, 2024

The ease of the website to the quality of the t-shirts is top notch!

Locklyn
United States
5 months using the app
Gelato replied April 10, 2024

Hello,

Thank you for your feedback! We're delighted that you find our website easy to use and appreciate the quality of our t-shirts. If you have any further comments or questions, feel free to reach out. We're here to ensure your experience with Gelato remains top-notch.

Best regards,
Bart
Gelato Support Team

February 1, 2024

I am very happy with Gelato. The customer service is far above what can be expected! Highly recommended.

Everyday Art
Norway
6 months using the app
Gelato replied February 3, 2024

Hello,

Thank you so much for your wonderful review! We're delighted to hear that you're very happy with Gelato and your recommendation means a lot to us!

If you ever need anything or have any questions, please don't hesitate to reach out.

Best regards,
Bart
Gelato Support Team

February 24, 2024

Easy and fun to use!

Please just add stickers

Happycactusmom
United States
2 months using the app
Gelato replied February 27, 2024

Hello,

Thank you for your feedback! We're excited to hear that you find Gelato easy and enjoyable to use. Your suggestion about adding stickers to our product offerings is appreciated.

If you have any other ideas or need assistance, feel free to reach out.

Kind regards,
Bart
Gelato Support Team

May 8, 2024

Easy to set up. Worldwide options and excellent catalog of items.

The Butterfly Nomad EU
Portugal
11 days using the app
Gelato replied May 9, 2024

Hi,

Thank you for sharing your positive experience with Gelato! We're pleased to hear that you found the setup process easy and that you appreciate our wide range of worldwide options and catalog of items. Simplifying the setup and offering a diverse selection are essential aspects of our service, and we're glad they met your expectations. If you ever need further assistance or have any questions, please don't hesitate to reach out to us. We're here to support you every step of the way.

Best regards,

Michal
Gelato Support Team