Reviews (4,992)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its post-purchase sales funnels and all-in-one platform, reducing the need for additional apps and simplifying store management. Its user-friendly design tools and templates allow for easy creation of unique, professional pages without coding. Features include a drag-and-drop builder, extensive customization, and free custom code integration. Seamless app integration and highly responsive, effective customer support enhance its functionality and user experience.

Edited November 10, 2020

I was so impressed that Marc from GemPages shared a screen with me via ZOOM and taught me so much about the app. I highly recommend GemPages as an app for design to tie to Shopify. Incredible customer service. Easy to use. AND I have to add to this because I just had another Zoom call with Marc and I cannot rave enough about GemPages service. It's a must have creative theme app.

wink-wink.com
United States
Over 4 years using the app
October 19, 2019

I can't code but I can use gempages. Learning the system wasn't that bad. They have very good support and once you learn the basics, you get going pretty fast.

FOXEL
United States
Over 4 years using the app
May 7, 2018

Great app. Quick help is the plus

Redrickshaw Com
United Kingdom
Over 4 years using the app
July 30, 2020

GemPages is one of the best page builders for Shopify in my opinion. It has a bunch of useful premade elements, but I really love how flexible it is - particularly if you want to play around with CSS, HTML, liquid etc.

Minimal Spark
Canada
Over 4 years using the app
January 17, 2024

Mona gave such excellent service and solutions. I communicated the issue with screenshots, and she understood right away what needed to be done by fixing the code for me, following through on the results, and offering solutions that I didn't even hope to get fixed. She also sent fun gifs and emojis, which made the overall interaction fun and pleasant. Thanks Mona!

The GEBO Pod System
United States
Over 4 years using the app
January 6, 2021

This app has a bit of a learning curve but the customer service is phenomenal. If there is something I can't do or have trouble with, someone at Gempages always is happy to help! Special thank you to Leo for her help recently. Highly recommend this app if you are looking to make interesting and aesthetic customizations to your web store without hiring a Shopify Expert.

Free Label
Canada
Over 4 years using the app
GEMCOMMERCE CO., LTD replied January 7, 2021

Thank you for spending your time leaving your honest review. You are right, I agree totally that we should bring more instructions and guidance to our customer. Also, We're so happy to hear that our support agent ( Leo ) companied with you throughout your entire experience with GemPages.
If there is anything more we can do to assist, please do let us know via live chat or email address support@gempages.help. 

April 29, 2020

Just what we were looking for. This app is great for making big changes to site design that would normally require a developer. It's also very easy/intuitive to use. Customer support was extremely helpful when we needed a custom change made. Highly recommend.

Upton
United States
Over 4 years using the app
September 21, 2018

Very happy with the product and the support is fantastic. We got the help we needed when we reached out to the live support. Thumbs up!

AIGI Norge
Norway
Over 4 years using the app
Edited August 27, 2024

Support is fast, efficient and courteous. Most of all, I love the freedom of being able to design my own site the way I want. I can test and tweak to enhance the visitor experience without having to rely on a developer. Gempages is super easy and intuitive.

K8Jewelry
Canada
Over 4 years using the app
October 23, 2019

Really helpful for creating customized pages - simple to use layouts and integrations have been pretty easy. A few challenges integrating different apps so they play nicely together and when brought to their support they are reasonably quick to get back and find resolutions to any of the problems I've encountered. Happy with it overall and the support. Thank you

SoloStrength
United States
Over 4 years using the app