Reviews (3,917)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
May 4, 2026

good but it is not working on google chrome

Electronic Samples
United States
18 days using the app
March 5, 2025

Great customer service however the pages can be heavy on your site and the formatting is complex and repetitive.

Dovetail Workwear
United States
About 6 years using the app
December 19, 2024

Good beginner app - very slow & lots of issues overall. It is extremely simple to use and has a ton of great features but the biggest downside is all the bugs in the app. Pages are constantly breaking (not showing correctly), taking a long time to load & when building pages, it often glitches if you work on it for more than an hour. You get what you pay for in the price. If you have a simple easy store, go for it, but know you will need to upgrade in the future (which sucks after the work you put into this)

Dude Food
United States
4 months using the app
March 21, 2018

Janie was the only helpful person. Spoke with Chris and he gave me the wrong information which wasted my time.

There seems to be a HUGE time difference because I have been up for 2 nights talking to the support staff on the changes that needed to be made. Staff doesn't get back to you until 11pm my time.

Thankfully Janie figured out my issues and completed what I needed to have done. Without her, I would have demanded for a refund.

Alex Skeffington
Canada
5 months using the app
July 12, 2018

The page builder is great, but the blog builder still needs work and customer service has been very slow in fixing the issues with the way my blogs are appearing on my website. Disappointing, because I really enjoyed using the app for my landing pages.

Herbandroot
United States
8 months using the app
April 3, 2020

I used this app to customize my shopify pages and collections. I like the features, the ease of use and the price. Unfortunately I have found that documentation on app features is very limited and the tech support takes too long to respond and then the response is not complete and requires several back and forth communications to get the answers that I need. I pay for the pro version which says it includes quick response. Since I haven't experienced this I requested information about getting a quicker response if I upgrade to the highest plan and still have not heard back.

Our Boat House
United States
5 months using the app
Edited May 27, 2020

Its ok, kinda buggy and lacking some features that make it difficult to make quick changes. pretty overpriced in my opinion. support is whatever.

Praying
United States
23 days using the app
March 21, 2024

Not integrated with Shopify. There's always an issue that comes up, for example I just found out that from android there was a bug with the cta button which was huge. The preview doesn't work. I recommend you to use a Shopify pre built theme instead.

BPG Radiocomunicazioni Srl
Italy
2 months using the app
March 4, 2026

Funciona en ingles, demora en traducir.

Clicslandia Store
Spain
30 days using the app
June 2, 2025

I really like GemPages and it's features, it makes it easy to build out the site. BUT, unfortunately it greatly impacts the speed and performance of my website and it's a big issue. Every developer I hire tells me that GemPages is the biggest issue my site has. In order to provide the best experience to customers, GemPages really needs to find a way to make their builder function within Shopify better. The annual fee and having to constantly find a developers is just too much to worry about.

Wicked Cat
United States
About 1 year using the app