Reviews (2,629)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its extensive customization capabilities, including a user-friendly drag-and-drop interface, AI section builders, and custom code options. It enhances sales and customer engagement, supports A/B testing, SEO optimization, and integrates well with third-party apps. The customer support is frequently praised for its responsiveness and effectiveness in providing custom solutions and proactive problem-solving.

June 26, 2025

Great app builder! Only thing i'm missing is more analytics details, apart from that its perfect and really user friendly

VitaliFit
Netherlands
4 months using the app
June 10, 2025

Really great app, great designs, easy to use, good customer services very helpful. Can be a little confusing to start but gets better.

Kingz Customs
Australia
3 months using the app
May 18, 2025

Pretty great app, my go to for pages on Shopify, best builder in my opinion. Sometimes updates mess up custom code but otherwise great.

Thicair
United States
6 months using the app
February 10, 2025

I love that I can design pages exactly how I envision them using your drag-and-drop elements. The ability to easily customize spacing and positioning makes it simple to create a polished, visually appealing layout. With Shopify’s default themes, I often felt limited, whereas GemPages unlocks far more creative possibilities, allowing me to craft a website that looks both custom and professional.

Inkshot | Creative Boost™
United States
About 1 month using the app
April 10, 2025

It's good. You can custom the section that you need. And it's easy to use. Recommended.

GRxplore
China
4 months using the app
October 9, 2024

I am relatively new when it comes to building, editing, and revising websites, so there was a bit of a learning curve to say the least. However, after almost a year in, I know enough to be dangerous--and that's just the tip of the iceberg.

Their saving grace is their customer service, however. Super responsive, kind, and willing to get to the bottom of any issue (which with me, there's a lot-ugh). Sometimes it's not always the answer you were hoping for, but GemPage's staff and customer support are usually kind and understanding while not stopping until they find clarity.

Good people (thx Kyle), good product, good music.

Songs With You
United States
Over 3 years using the app
August 13, 2024

I've been using GemPages Page Builder and overall, I'm quite pleased with it. The software is user-friendly and easy to navigate, which makes designing pages a breeze. There are a few minor bugs and usability issues here and there, but nothing that significantly hampers productivity. Of course, there's always room for improvement, and I hope to see some of these quirks ironed out in future updates.

What really sets GemPages apart, though, is their customer service. The team is incredibly helpful, knowledgeable, and responsive. Special shoutout to Liam, who consistently goes above and beyond—I’d rate his service 5 stars!

National Flooring Distributors
Australia
Over 5 years using the app
November 14, 2024

All-in-all it's a great, easy-to-use app, but there are several bugs that I've encountered that have cost me time and money. For example, the Accordion block seems to bug out the page at times, saving gets jammed sometimes. I've had multiple occasions where I've lost progress due to this. I once updated a product page, published it, and the next day the page in the editor had rolled back to a previous version, but the published page remained the same, so when I wanted to make some changes I had to update everything all over again. Some of the blocks could use more customizability options. Overall, it's a good app for the price.

Magnura
Hong Kong SAR
3 months using the app
Edited March 9, 2025

l'app va configurata bene , facile realizzare pagine e ben strutturata di moduli, assistenza molto buona , alcune funzioni da rivedere che stanno implementando

esspyluxe.com
Italy
About 1 month using the app
September 9, 2024

So far so good with the website editor, only downside is lack of a photo editor that you can use after uploading an image to make minor changes or crops to fit certain elements. Responsive editor is very good but I find that its challenging and time consuming to use for various phone sizes and ensure that it works correctly without having to edit each phone size.

The best thing about gem pages is customer support, they respond so quickly to any query and fix any issues I have so quickly.

GO:24
United Kingdom
4 months using the app