Reviews (4,954)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its drag-and-drop builder and customizable templates that simplify creating professional, high-converting pages without advanced coding. Features like A/B testing and post-purchase funnels are praised for boosting sales. The customer support is noted for its responsiveness and expertise in integrating custom codes efficiently at no extra cost, making it a comprehensive, user-friendly solution for optimizing store performance.

February 10, 2025

I love that I can design pages exactly how I envision them using your drag-and-drop elements. The ability to easily customize spacing and positioning makes it simple to create a polished, visually appealing layout. With Shopify’s default themes, I often felt limited, whereas GemPages unlocks far more creative possibilities, allowing me to craft a website that looks both custom and professional.

Inkshot | Creative Boost™
United States
About 1 month using the app
November 14, 2024

All-in-all it's a great, easy-to-use app, but there are several bugs that I've encountered that have cost me time and money. For example, the Accordion block seems to bug out the page at times, saving gets jammed sometimes. I've had multiple occasions where I've lost progress due to this. I once updated a product page, published it, and the next day the page in the editor had rolled back to a previous version, but the published page remained the same, so when I wanted to make some changes I had to update everything all over again. Some of the blocks could use more customizability options. Overall, it's a good app for the price.

Magnura
Hong Kong SAR
3 months using the app
December 10, 2024

I had the pleasure of working with Tina while resolving several challenges I faced with GemPages, and I cannot express how incredibly helpful and professional she was throughout the process. From the very first interaction, it was clear that Tina possesses an in-depth understanding of GemPages and a remarkable ability to troubleshoot effectively.

One of the aspects I appreciated most was Tina’s patience and attentiveness. She took the time to thoroughly understand each of the problems I encountered, no matter how small or complex. Her explanations were clear and easy to follow, even for someone like me, who isn’t particularly tech-savvy. She guided me step-by-step, ensuring I felt confident in implementing the solutions she provided.

What truly stood out was Tina’s proactive approach. Not only did she address the issues I brought to her attention, but she also identified other areas where improvements could be made. Her recommendations were insightful and led to noticeable enhancements in my website’s design and functionality. It felt like she genuinely cared about helping me succeed.

Tina’s communication skills deserve special mention as well. She was prompt, professional, and personable in all her responses. I never felt rushed or overlooked, and her ability to explain technical concepts in simple terms made the process so much smoother.

Thanks to Tina, all my problems with GemPages were resolved quickly and effectively, and I gained a deeper understanding of the platform. She turned what could have been a stressful experience into a productive and enjoyable one.

I wholeheartedly recommend Tina to anyone who needs assistance with GemPages. Her expertise, professionalism, and dedication to customer satisfaction are truly unmatched. Thank you, Tina, for your outstanding support—I couldn’t have asked for a better experience!

Calico Wood Signs
United States
About 2 months using the app
December 6, 2024

I really enjoy there customer support. They are quick and efficient and take the time to understand your problem. I recommend them.

The Sample Select
Kenya
6 months using the app
January 26, 2025

Got the hep of Jeremy this afternoon and it made it all better ! I don't find Gempages easy at all, assistance is often needed to solve issues but I am glad I have someone patient and understanding today ! Very grateful for it!

The Single Lady Box
Belgium
3 months using the app
November 28, 2024

Quite complex as a tool, but can do great things! Thanks to the good customer service. Managed to fix various issues in short time. Recommend!

Kraxlboard®
Italy
6 months using the app
November 1, 2024

I've given it 4 stars beause its a little tricky to use in the begining but when you get to know how to use it, its an amazing tool to give your store a professional look & feel and also saves time & effort by offering amazing templates to choose from for all the sections of your store. Customer support team is amazing, I was facing an issue in my store & they resolved it in minutes. Highly recommend it!

HomeFect
Pakistan
4 months using the app
October 9, 2024

I am relatively new when it comes to building, editing, and revising websites, so there was a bit of a learning curve to say the least. However, after almost a year in, I know enough to be dangerous--and that's just the tip of the iceberg.

Their saving grace is their customer service, however. Super responsive, kind, and willing to get to the bottom of any issue (which with me, there's a lot-ugh). Sometimes it's not always the answer you were hoping for, but GemPage's staff and customer support are usually kind and understanding while not stopping until they find clarity.

Good people (thx Kyle), good product, good music.

Songs With You
United States
Over 3 years using the app
December 5, 2024

great support , could have more section options specially announcement bar , and more animations . 9/10 :)

SHOPORCAA
Italy
About 2 months using the app
October 10, 2024

Amazing help to get my issue sorted, app is great, at a great speed to build web pages. 4 stars only because the response time initially is a bit slow. Overall great help & solved issues quickly

OFF-TIK
Australia
11 months using the app