Reviews (5,020)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting sales and conversions with features like post-purchase funnels and extensive customization options. Its drag-and-drop interface and variety of widgets allow for creating unique, professional stores without advanced coding. The wide range of templates and free custom coding options are also highlighted. Customer support is praised for being responsive, professional, and helpful, providing clear, detailed guidance that enhances the user experience.

Edited February 5, 2019

This was a horrible experience, but after realizing most of the horror was my lack of knowledge on blogging. I should have backed up my content and I did not. I also didn't prepare for there to be an issue where i needed to and you always expect your site code to have a way to find lost files. This weird instance, was THANKFULLY resolved. I glanced at my blog section, and wow, it was all returned ...

Incredible Pooches
United States
About 2 months using the app
October 6, 2020

Application très pratique mais néanmoins avec quelques petits soucis. Heureusement que le service après vente est très réactif malgré le décallage horaire !

Fitaya Paris by BRABUS BUSINESS
France
About 2 months using the app
Edited April 10, 2020

Great app, great support team with day and night shift to back up timezone. Now on pro plan. Go go go

Ritzy
France
About 2 months using the app
September 5, 2022

I've been using this software for more than a month, and it still hasn't let me down after paying for it. I've read all of their tutorials. Their team is very patient, and they'll get a reply within a day. The software isn't perfect, and sometimes there are some small problems. , but don't care, it's really fun to communicate with this group of people, I've lost my temper with them, some people ...

ITAPNO
China
About 2 months using the app
GEMCOMMERCE CO., LTD replied September 5, 2022

Thank you for rating your experience with GemPages! We strive to provide our customers with the greatest possible experience. However, sometimes errors may occur even when ...

Edited May 23, 2020

Awesome support for most of the time. The tools its self is very flexible and allows you to create anything just like web flow

Swing Chair Official
France
About 2 months using the app
Edited December 2, 2020

It's been good so far. It's a bit confusing to use at the start, but the live chat help is very good, and Ken helped me a lot, as has Bella

Ninja Tool
United Kingdom
About 2 months using the app
December 6, 2023

The app is fantastic and let me do the opportunity of create practically everything i want! 4 star instead of 5 cause i start with the new 7th version, just released and not completely and with some bug.
The customer assistance online is spectacular and help me to win against all the difficulty i have found. In particulary way i meet Morgen, that's a Gempages black belt!! If needed...ask for her! ...

MENTheALt
Italy
About 1 month using the app
March 9, 2023

Response time is reasonable. Good customer support. Helpful and friendly. Page builder is comparable to a few others.

BoEvolution
Canada
About 1 month using the app
GEMCOMMERCE CO., LTD replied March 9, 2023

Thanks very much for your balanced and fair review. We're happy to hear that you find GemPages helpful. We would love to know more about your experience. Feel free to let us ...

February 15, 2024

From the outset, GemPages' user-friendly interface made creating and customizing Shopify pages much easier than using the native customizer (Impact). It offers plenty of features, however, I struggle to decrease the loading time of the landing page. I have no IT background and coding isn't an option for me. I have heard from here and there that GemPages isn't the fastest option on the market and ...

evcliptix
Bulgaria
About 1 month using the app
Edited November 27, 2019

Overall I highly reccomend.

Extremely user-friendly, and the support is quite fast. Definitely provides a ton of value for the cost.

Checkmate Clothing Company
Canada
About 1 month using the app