Reviews (4,954)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its drag-and-drop builder and customizable templates that simplify creating professional, high-converting pages without advanced coding. Features like A/B testing and post-purchase funnels are praised for boosting sales. The customer support is noted for its responsiveness and expertise in integrating custom codes efficiently at no extra cost, making it a comprehensive, user-friendly solution for optimizing store performance.

Edited April 10, 2020

Great app, great support team with day and night shift to back up timezone. Now on pro plan. Go go go

Ritzy
France
About 2 months using the app
September 5, 2022

I've been using this software for more than a month, and it still hasn't let me down after paying for it. I've read all of their tutorials. Their team is very patient, and they'll get a reply within a day. The software isn't perfect, and sometimes there are some small problems. , but don't care, it's really fun to communicate with this group of people, I've lost my temper with them, some people can't really solve the problem, but it's a minority, now my page is beautiful, I think my time is worth it .

ITAPNO
China
About 2 months using the app
GEMCOMMERCE CO., LTD replied September 5, 2022

Thank you for rating your experience with GemPages! We strive to provide our customers with the greatest possible experience. However, sometimes errors may occur even when the greatest care is taken. Please do not hesitate to let us know how we could serve you better so that we can improve your and all other customers' future experiences.

Best wishes!

Edited May 23, 2020

Awesome support for most of the time. The tools its self is very flexible and allows you to create anything just like web flow

Swing Chair Official
France
About 2 months using the app
Edited December 2, 2020

It's been good so far. It's a bit confusing to use at the start, but the live chat help is very good, and Ken helped me a lot, as has Bella

Ninja Tool
United Kingdom
About 2 months using the app
December 6, 2023

The app is fantastic and let me do the opportunity of create practically everything i want! 4 star instead of 5 cause i start with the new 7th version, just released and not completely and with some bug.
The customer assistance online is spectacular and help me to win against all the difficulty i have found. In particulary way i meet Morgen, that's a Gempages black belt!! If needed...ask for her!!!

MENTheALt
Italy
About 1 month using the app
March 9, 2023

Response time is reasonable. Good customer support. Helpful and friendly. Page builder is comparable to a few others.

BoEvolution
Canada
About 1 month using the app
GEMCOMMERCE CO., LTD replied March 9, 2023

Thanks very much for your balanced and fair review. We're happy to hear that you find GemPages helpful. We would love to know more about your experience. Feel free to let us know via our live chat channel. We would be happy to check and make it right for you!

Edited November 27, 2019

Overall I highly reccomend.

Extremely user-friendly, and the support is quite fast. Definitely provides a ton of value for the cost.

Checkmate Clothing Company
Canada
About 1 month using the app
April 15, 2021

I am still getting used to this app that is a bit tricky at times as it is not getting along very well with my laptop, YET. BUT the absolute best part about Gempages is their customer service that is second to none! Especially Ken, Quinn and Bella who are always there for me to help me with my questions and my issues are always resolved. Best customer service out of all apps that I have used in Shopify! Thank you guys!!!

Swedishness
Switzerland
About 1 month using the app
April 6, 2020

Found this app to be easy to implement and use. Have had a couple of interactions with support and found it to be quick and effective.

Kaibosh Eyewear
Norway
About 1 month using the app
December 4, 2019

Well, I was always looking for a tool similar to DIVI, and I found it. GemPages is amazing! it's easy and powerful at the same time. The customer support is really helpful especially Tina.

Hydrotox
Bahrain
About 1 month using the app