Reviews (4,789)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting sales and conversion rates through its post-purchase sales funnels and comprehensive platform, reducing the need for additional apps. Its user-friendly drag-and-drop interface and customizable templates allow merchants without coding skills to create professional-looking pages. The app offers a range of widgets for extensive customization, performs well with fast loading times, and integrates smoothly with Shopify. Customer support is often highlighted for its quick and effective service, with staff members like Justin, Ken, and Miley receiving specific praise for their assistance.

Edited December 2, 2020

It's been good so far. It's a bit confusing to use at the start, but the live chat help is very good, and Ken helped me a lot, as has Bella

Ninja Tool
United Kingdom
About 2 months using the app
March 9, 2023

Response time is reasonable. Good customer support. Helpful and friendly. Page builder is comparable to a few others.

BoEvolution
Canada
About 1 month using the app
GEMCOMMERCE CO., LTD replied March 9, 2023

Thanks very much for your balanced and fair review. We're happy to hear that you find GemPages helpful. We would love to know more about your experience. Feel free to let us know via our live chat channel. We would be happy to check and make it right for you!

Edited November 27, 2019

Overall I highly reccomend.

Extremely user-friendly, and the support is quite fast. Definitely provides a ton of value for the cost.

Checkmate Clothing Company
Canada
About 1 month using the app
April 15, 2021

I am still getting used to this app that is a bit tricky at times as it is not getting along very well with my laptop, YET. BUT the absolute best part about Gempages is their customer service that is second to none! Especially Ken, Quinn and Bella who are always there for me to help me with my questions and my issues are always resolved. Best customer service out of all apps that I have used in Shopify! Thank you guys!!!

Swedishness
Switzerland
About 1 month using the app
April 6, 2020

Found this app to be easy to implement and use. Have had a couple of interactions with support and found it to be quick and effective.

Kaibosh Eyewear
Norway
About 1 month using the app
December 4, 2019

Well, I was always looking for a tool similar to DIVI, and I found it. GemPages is amazing! it's easy and powerful at the same time. The customer support is really helpful especially Tina.

Hydrotox
Bahrain
About 1 month using the app
August 12, 2022

excelente, suporte é fantastico......................................................................

lenanve
Brazil
About 1 month using the app
GEMCOMMERCE CO., LTD replied August 15, 2022

Thank you for taking the time to rate us, your feedback is greatly appreciated and helps us maintain a high level of service for our customers. Please let us know your concerns, if any.

We guarantee that we will do everything in our power to ensure that you are completely satisfied.

Cindy | GemPages Customer Success Team

April 27, 2020

I'm still on my Trial days. So by now (4 days) I can I say I like the app. I would say its ideal for landing pages, indeed, it was the main reason I downloaded the app. It has a lot of features but still on discovery phase. It's great it has a very good chat support, so any doubt can be canalized by there. The only constructive criticism I have on the 4 days, I think they should put someone to be "on call" or "on chat" for the weekends, due a got a few doubts on Friday and got stuck until Monday, not a big deal, but to take in mind if will be taking one of their plans. No put 5 stars just for that and coz just only 4 days of testing it. Will update if continue using it in future.

Viagues
United Kingdom
29 days using the app
October 1, 2023

Was a amazing app i just want to now how i can put mi gempage in the shopify store i installed the app and i click publish but my shopify main page dont changes help pls

Luminova
Mexico
18 days using the app
August 12, 2017

The editor is really nice and usable, however it has plenty of bugs. Small Section can't be edited and custom templates are not stored correctly... I have lost quite some time eventually. Suport is great though

Seven Elephants 2
Germany
17 days using the app