Reviews (5,000)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its post-purchase sales funnels and all-in-one platform, reducing the need for additional apps and simplifying store management. Its user-friendly design tools and templates allow for easy creation of unique, professional pages without coding. Features include a drag-and-drop builder, extensive customization, and free custom code integration. Seamless app integration and highly responsive, effective customer support enhance its functionality and user experience.

July 4, 2022

A usefull App and the Support is very good. I had a Problem and the support solved it quickly online. Thank you for your support!

BS24 Switzerland AG
Switzerland
Over 3 years using the app
GEMCOMMERCE CO., LTD replied July 5, 2022

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. We're always happy to give you a hand whenever you need it.

Cindy | GemPages Customer Success Team

Edited June 26, 2020

Not only is this software the easiest to work with, super flexible and highly performant, the support is also incredible. Super friendly, always there to help and assist. Would recommend to anyone who wants more control over the look and feel of the website!

Best Buds Plants
Belgium
Over 3 years using the app
January 13, 2021

Fantastic customer support. Marc took over an hour to help me fix my store. I really appreciated the help.

Habitation Box
United States
Over 3 years using the app
November 16, 2020

This app is amazing! Its very visual and easy to use. The chat support is incredible! I am very here with GemPages! Very Professional.

ID - Te Identifica
United States
Over 3 years using the app
March 25, 2022

GemPages is not only a wonderful application, it really helps us build out our store and company. From the user interface, to the customer support. Let me highlight that point, the customer service is AMAZING. I can't say how many times I thought something was impossible, or would have to be a "feature," yet GemPages has always come through for me. Amazing team!

Cookie Chips®
United States
Over 3 years using the app
November 26, 2021

Simple, reliable, and by far the most user-friendly interface we have yet to use. We will never choose another page builder! and Kenny form support is great!

AIM Supplements
United States
Over 3 years using the app
Edited March 23, 2018

After a few months of using the app, I must admit it is way beyond my expectations. Support is there for you for ANYTHING you need. The app is flexible enough for complicated responsive designs. Overall Great app. Fits my needs like a glove. Customer service is fantastic! Like having a shopify expert next to you at all times!

Qstomize
United States
Over 3 years using the app
April 14, 2022

We have been using this app over 2 years and it is really very easy to use. And the most important thing is that whenever we have any problem, their team is always quickly responsive and kind to solve it.
We think this app deserves five stars!

Moschino Hong Kong
Hong Kong SAR
Over 3 years using the app
February 8, 2024

Un supporto davvero eccezionale! Alla minima difficoltà risolvono tutto velocemente e alla perfezione

oMyDog®
Italy
About 2 months using the app
September 20, 2018

The app is fantastic but the customer service is even better! If you have any issues at all, they are so helpful and nice. This is a serious game changer for a non-coder like me!

Mutt Pack Outfitters
United States
Over 3 years using the app