Reviews (5,006)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its post-purchase sales funnels and all-in-one platform, reducing the need for additional apps and simplifying store management. Its user-friendly design tools and templates allow for easy creation of unique, professional pages without coding. Features include a drag-and-drop builder, extensive customization, and free custom code integration. Seamless app integration and highly responsive, effective customer support enhance its functionality and user experience.

July 30, 2018

If I could give more than 5 starts, I would. The app itself works great and I have been able to accomplish all the design for my website. Thanks to exceptional support!!! They have help me on a number occasion going out of their way to make sure, I could accomplish my tasks. Even adding in CSS code for me.

Upmen Com
United States
About 3 years using the app
February 14, 2022

Been using GemPages for almost a year now I believe. Fantastic and easy to use. Customer service is great too.

The SockShoes
Canada
About 3 years using the app
January 26, 2021

First of all, the app is super easy to use and more powerful than some other similar product that I have used. In this app, there is a high degree of freedom in designing web pages. And I find it very useful to a merchant like us who already has a systematic website design that when creating a new page, we have to keep it looking good whilst being consistent with the whole. Besides the APP itself, live chat support is super responsive and helpful. When we ran into customization that we can pull out, Ken and the team helped us with the code issue and achieved the effect that we need. So, really good work there. Also I have a suggestion that when different elements are stacked and nested on top of each other, often the smaller elements inside will be hard to select and edit (because they are obscured). This is only a small problem, and I have found a solution. But if there can be some optimization, the app will definitely become better. In all it's a really great tool to help our store, it deserves a 5 stars.

ELEGOO Official
China
About 3 years using the app
February 5, 2021

The app is great and the customer service is even better!
Great and responsive support team. Highly reccomend

Sutra Beauty
United States
About 3 years using the app
GEMCOMMERCE CO., LTD replied February 8, 2021

Hi my friend, I would like to express my sincere gratitude for your recommendation! We're so happy to hear that you and your team find GemPages helpful to your projects. They're amazing!

If there is anything more we can help, please do let us know. We're always happy to give you a hand!

Best wishes!

March 3, 2022

Good builder which could be better in the future.
gempages is already quite a good builder for casuals - but to be really a builder for everything it needs something like a pro mode with more setting, a tree control at the right side and better animation capabilities. If you want to be the best there is for shopify - look at something like Oxygen builer or bricks builder. If you could achieve something like that - that would be turely awesome and innovative for shopify as a platform

Minimalamp
Germany
About 3 years using the app
GEMCOMMERCE CO., LTD replied March 3, 2022

We greatly appreciate your your review and glad to hear that GemPages is helpful in creating your pages. I'll surely pass your interests to our DEV team & Design team for further consideration.

Thank you so much again for bring them to our attention!

All the best!

Cindy | Customer Success Team

March 31, 2022

Support was responsive. I had a problem with an image slider carousel causing issues with Google Page Speed's "Cumulative Layout Shift" score, and I reached out to them about it. Ultimately, I figured out a quick & dirty CSS modification that fixed the problem without them needing to make code changes to the product, but it was quite helpful just to have someone else on the other side to chat about the issue and offer to have the devs look into it further (which as it turns out I didn't need) Thanks, Tony and Kenny!

Die Hard Dice Store
United States
About 3 years using the app
May 29, 2022

Excellent support. Even on weekends! Staff provides very detailed replies and easy to follow video clips.

codogirl.com
United States
About 3 years using the app
November 6, 2017

Have tested several tools/apps by now and this is one is by far the best one. You can easly build a landing page or improve your shopify website with the templates the app already provides. Addtl. it has a lot of features for advanced folks. On top of that i had a couple of questions and the customer service is just on top of things so highly recommend the app!

Saintmonaco
Germany
About 3 years using the app
February 13, 2020

This app is so easy to use and the support team is so quick to reply and really help you overcome any problems you come across

Sample Workshop Ltd
New Zealand
About 3 years using the app
October 18, 2019

Great app, intuitive drag and drop builder and really nice customer support !
I recommend this app to any store owner who wants to customize his website for a reasonable price.

Avani Paris
France
About 3 years using the app