Reviews (4,789)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting sales and conversion rates through its post-purchase sales funnels and comprehensive platform, reducing the need for additional apps. Its user-friendly drag-and-drop interface and customizable templates allow merchants without coding skills to create professional-looking pages. The app offers a range of widgets for extensive customization, performs well with fast loading times, and integrates smoothly with Shopify. Customer support is often highlighted for its quick and effective service, with staff members like Justin, Ken, and Miley receiving specific praise for their assistance.

October 30, 2023

Greatest builder i've used so far, i tested about 3 builders and this is the one closest to what an HTML CSS web customization would look like. 4 Stars just because they reply late and might need more customer service staff.

Topmet Italia
Italy
15 days using the app
November 7, 2022

We recently started using this app. It has so many features and is allowing us to make a great-looking site. The customer support is amazing, they are supper responsive and go above and beyond to help with any issues.

Domegaia
United States
11 days using the app
GEMCOMMERCE CO., LTD replied November 8, 2022

Thanks very much for your balanced and fair review. We're happy to hear that you find GemPages helpful. Feel free to let us know via our live chat channel. We would be happy to check and make it right for you!

April 22, 2017

I love this app! It is very easy to use and so intuitive. There is a few small issues but Chris has been amazing.

Milk Baby Shop
United States
5 days using the app
June 11, 2017

Is this app developer even active, I tried the email and it bounced back. If so, can you guys please respond and let us merchants know this product is active and being supported. I'm looking to buy an additional builder for a client shop, but not interested if responses are not answered.

I like the app, so I'm giving 4 stars to be fair, however I'm on trial so I'll wait for a response before purchasing.

Christisimmons
United States
4 days using the app
Edited October 21, 2020

I had the app active for 2 days. As i was on another project at the same time i realized i rushed too much to activate it and reached out the Gempages support to ask if i can stop it and keep the rest of the trial.
I received positive answer that i won't loose the rest and i can come back to the app whenever i'm ready. I deactivated the app after this email on the 2nd day of using it.
A week later i received an email stating my trial has expired, when i actually had not used it and for already 4 days i keep writing to their support but nobody cares to reply back!!!
Updating my review, as i was contacted by the support and given a good proposition/solution.
Will be able to evaluate the service itself, once i start using it.

For Dog Lovers
United Kingdom
1 day using the app
September 24, 2019

Most of the time, it's hard to get help being in the States. However, if you're up late enough and can catch the team (different time zones), then they're really incredible with support. REALLY incredible. Ann + Janie have been awesome!

resellers-wink-wink-com
United States
About 7 hours using the app
March 29, 2017

Amazing application – kind of. The freedom this application gives you in leaps and bounds ahead of Shopify's own page editor especially when you compound it with the features of your already existing theme. HOWEVER, I was never able to reedit any of my custom pages after creating and editing them the first time. They would never load and both Safari and Chrome would practically crash when the application would try to open a page that I had previously edited with GemPage. AKA, unless you plan to make a page and never update it, be prepared to completely trash your page and remake it with any updates.

Exist Collective
Canada
About 3 hours using the app
September 20, 2024

ellenshop
United States
About 5 years using the app
August 6, 2024

COZZY Lyne
United States
5 months using the app