Reviews (5,001)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its post-purchase sales funnels and all-in-one platform, reducing the need for additional apps and simplifying store management. Its user-friendly design tools and templates allow for easy creation of unique, professional pages without coding. Features include a drag-and-drop builder, extensive customization, and free custom code integration. Seamless app integration and highly responsive, effective customer support enhance its functionality and user experience.

August 2, 2022

I have been using this app for a while and everyone i dealt with from the customer support team is professional and knowledgeable. Strongly recommend this app!

Pawfect Zone
Canada
About 3 years using the app
GEMCOMMERCE CO., LTD replied August 4, 2022

Thank you very much for sharing your experience! Happy to hear that you received 5-star service from our customer support team

April 16, 2020

Amazing customer service! Had a problem with one of my pages and the team was able to help quickly and easily. Really appreciate it!

Bandits Bandanas
United States
About 3 years using the app
Edited November 29, 2021

this app is perfect for start-ups who want to get their shop set up when theres no capacity for web-design pros (yet). they've got a great customer service, always replying and perfectly trimmed to help with every issue, even if there are workarounds needed. i would recommend because of amazing customer service.
shoutout to leo, tina, ken, muiz, chris and nathan!

Pferdegold
Germany
About 3 years using the app
January 13, 2021

The app is the best app i see. The service is Exelent. They are friendly and allways ready to help. no need coding noo need expierence. it is just like walking on the street. if some problem then they help and solve the problem I only can say the best partner for making beutifull pages, Product pages, Collection etc.... I give the 5 star with my heart

WERBE-WELT.SHOP
Switzerland
About 3 years using the app
April 25, 2022

The customer service is outstanding. They helped me solve an issue that wasn't even part of their app. It's great to know I can ask for help from them when I need it.

Anna Sui
United States
About 3 years using the app
August 13, 2020

I was super lazy to build a website fromscratch but had a dream website in my head.Gempages gave wings to my dreams. I could create what i wanted without compromising

Bouncing Peaches
India
About 3 years using the app
Edited September 17, 2019

It is the best Shopify app for building landing pages hands down. The customer service is very good as well.

24style
United States
About 3 years using the app
July 30, 2018

If I could give more than 5 starts, I would. The app itself works great and I have been able to accomplish all the design for my website. Thanks to exceptional support!!! They have help me on a number occasion going out of their way to make sure, I could accomplish my tasks. Even adding in CSS code for me.

Upmen Com
United States
About 3 years using the app
February 14, 2022

Been using GemPages for almost a year now I believe. Fantastic and easy to use. Customer service is great too.

The SockShoes
Canada
About 3 years using the app
January 26, 2021

First of all, the app is super easy to use and more powerful than some other similar product that I have used. In this app, there is a high degree of freedom in designing web pages. And I find it very useful to a merchant like us who already has a systematic website design that when creating a new page, we have to keep it looking good whilst being consistent with the whole. Besides the APP itself, live chat support is super responsive and helpful. When we ran into customization that we can pull out, Ken and the team helped us with the code issue and achieved the effect that we need. So, really good work there. Also I have a suggestion that when different elements are stacked and nested on top of each other, often the smaller elements inside will be hard to select and edit (because they are obscured). This is only a small problem, and I have found a solution. But if there can be some optimization, the app will definitely become better. In all it's a really great tool to help our store, it deserves a 5 stars.

ELEGOO Official
China
About 3 years using the app