Reviews (5,009)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its post-purchase sales funnels and all-in-one platform, reducing the need for additional apps and simplifying store management. Its user-friendly design tools and templates allow for easy creation of unique, professional pages without coding. Features include a drag-and-drop builder, extensive customization, and free custom code integration. Seamless app integration and highly responsive, effective customer support enhance its functionality and user experience.

Edited April 22, 2021

I cannot rate the team highly enough! just had an issue that prevented me from updating new data , the gempages team not only responded super fast but they fixed the issue as well! Awesome customer service, and from a different continent and time zone. Thankyou :)

Basketcase Gourmet
Australia
About 3 years using the app
April 12, 2022

I think it's very useful. We can build any kind of page we want. If you dont know what to build, there are some templates for you to use. And the customer support team is always responsive and helpful. Recommended!

YoungSpeeds
United States
About 3 years using the app
Edited January 14, 2021

Awesome app with lots of personalisation. I practically built my whole website using GemPages. The support team are great and helped me with some custom code in various places to help me get the site just how I wanted it. Wouldn't use any other page builder. :)

Manuka South
New Zealand
About 3 years using the app
May 21, 2023

Their service is amazing, I had a lot of questions at the beginning and they all answered and were very patient, I recommend Gempage 100%

MOOSOO®
United States
About 3 years using the app
GEMCOMMERCE CO., LTD replied May 21, 2023

Our team thrilled to receive such great rating. Happy to hear that you enjoy the app. Thank you so much for your support. Our entire team at GemPages ASIA greatly appreciate it.

August 5, 2020

Great app, easy to use with brilliant results. The help team are excellent and always available for any questions or issues you might have.

Defy.ie
Ireland
About 3 years using the app
Edited July 10, 2023

I have yet to come across as prompt and as helpful the tech support ladies at Gempages.

Every issue was resolved and promptly followed up on - even with the global time differences involved.

If I could give Bella, and especially April, 10 stars I would.

This is how tech support should be.

Just an update 7 July '23.
Spent some time with Ken on support. As usual top notch excellent friendly service. Very pleased.

OscillotUAE
United Arab Emirates
About 3 years using the app
July 2, 2018

Highly recommend for page customisation beyond Shopify's native capabilities.

Hypopak
New Zealand
About 3 years using the app
February 27, 2021

very helpful customer service. They helped me with coding and responded fast to my requests. Very pleased.

Outdoors in America
United States
About 3 years using the app
August 13, 2020

I love this app, so easy to use and support is so friendly! Thank you Leo from support for helping me out! Highly recommend Gempages!!

Crazy Cat Shop
Hong Kong SAR
About 3 years using the app
January 25, 2021

I'm using this app for about 1 year and the customer service is great! They resolved all my issues that I encountered

Adinish.com
Romania
Almost 3 years using the app