Reviews (5,009)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its post-purchase sales funnels and all-in-one platform, reducing the need for additional apps and simplifying store management. Its user-friendly design tools and templates allow for easy creation of unique, professional pages without coding. Features include a drag-and-drop builder, extensive customization, and free custom code integration. Seamless app integration and highly responsive, effective customer support enhance its functionality and user experience.

March 1, 2018

Great service! Great product! I am so pleased with how I'm able to have SO much content on my site, including videos and parallax photos, it really vamps my brand. You can check it out at www.neothread.co Also, the service, as I mentioned is AWESOME! Chris helped me get my site verified through Google which really wasn't even his responsibility or obligation but he did it! I totally recommend.

Neo Thread Company
United States
About 3 years using the app
August 31, 2020

This app has allowed us to build our pages exactly how we want them - which is a game changer. The online support given is by far the best I have experienced, thanks for all the assistance guys. So happy we found you!

ALULU
Australia
About 3 years using the app
August 24, 2022

We use GemPages for more than 3 of our stores, which are high-volume and high-traffic, and often need custom features, codes, or help, and I absolutely love knowing that the support team is always a click away on the bottom corner of the screen. There has not been a single time where they haven't resolved my issues. Special thanks to Liam and Jonathan for implementing a custom box for my shipping times to sync with inventory levels!

Forgitec®
United States
About 3 years using the app
GEMCOMMERCE CO., LTD replied August 29, 2022

Thank you so much for leaving us a review!

It really means a lot to us to hear that GemPages has been easy to use and a lifesaver. Your honest feedback about the positive experience motivates us to continue improving the app for you.

I'll be sure to share these kind words with Liam, Jonathan and the entire team. Please let us know if there's anything else we can help you with.

Edited April 22, 2021

I cannot rate the team highly enough! just had an issue that prevented me from updating new data , the gempages team not only responded super fast but they fixed the issue as well! Awesome customer service, and from a different continent and time zone. Thankyou :)

Basketcase Gourmet
Australia
About 3 years using the app
April 12, 2022

I think it's very useful. We can build any kind of page we want. If you dont know what to build, there are some templates for you to use. And the customer support team is always responsive and helpful. Recommended!

YoungSpeeds
United States
About 3 years using the app
Edited January 14, 2021

Awesome app with lots of personalisation. I practically built my whole website using GemPages. The support team are great and helped me with some custom code in various places to help me get the site just how I wanted it. Wouldn't use any other page builder. :)

Manuka South
New Zealand
About 3 years using the app
May 21, 2023

Their service is amazing, I had a lot of questions at the beginning and they all answered and were very patient, I recommend Gempage 100%

MOOSOO®
United States
About 3 years using the app
GEMCOMMERCE CO., LTD replied May 21, 2023

Our team thrilled to receive such great rating. Happy to hear that you enjoy the app. Thank you so much for your support. Our entire team at GemPages ASIA greatly appreciate it.

August 5, 2020

Great app, easy to use with brilliant results. The help team are excellent and always available for any questions or issues you might have.

Defy.ie
Ireland
About 3 years using the app
Edited July 10, 2023

I have yet to come across as prompt and as helpful the tech support ladies at Gempages.

Every issue was resolved and promptly followed up on - even with the global time differences involved.

If I could give Bella, and especially April, 10 stars I would.

This is how tech support should be.

Just an update 7 July '23.
Spent some time with Ken on support. As usual top notch excellent friendly service. Very pleased.

OscillotUAE
United Arab Emirates
About 3 years using the app
July 2, 2018

Highly recommend for page customisation beyond Shopify's native capabilities.

Hypopak
New Zealand
About 3 years using the app