Reviews (5,010)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its post-purchase sales funnels and all-in-one platform, reducing the need for additional apps and simplifying store management. Its user-friendly design tools and templates allow for easy creation of unique, professional pages without coding. Features include a drag-and-drop builder, extensive customization, and free custom code integration. Seamless app integration and highly responsive, effective customer support enhance its functionality and user experience.

November 15, 2020

I could give this app 10 stars if I could. Not just because it is super easy to use and I can build exactly what I want, but because the customer service is unbeatable. They are extremely responsive and any help that you need they will do. Get this app if you aren't a coder but you know what you want to design!

Lexi Llama
United States
Almost 3 years using the app
June 14, 2022

They help me even when its (mostly) my fault it's broken. Best money I've spent on a builder so far.

Florida Farm Finder
United States
Almost 3 years using the app
GEMCOMMERCE CO., LTD replied June 22, 2022

Thank you so much for this stunning review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!

October 13, 2020

The app is already an amazing site builder, but what puts it over the top is the customer support. The ability to write in the chat box within the app & receive help on the spot. That's the winning factor for me

THE BRIDGE OFFICIAL
United States
Almost 3 years using the app
August 25, 2017

Chris is great. Response time on chat was less than 15 minutes after my support inquiry. Gave him temporary access to my site and he jumped right in to fix the problem himself. Great experience and highly recommend. Btw, new UI is a great improvement as well.

Spray Foam Insulaion
United States
Almost 3 years using the app
November 26, 2020

GemPages is the #1 Page Builder on Shopify, their customer support team is extremely friendly, they will help you sort any kind of issues that you may face. Their response rate is very fast. Thank you GemPages, you are the best

DEWEL™ PRO
United States
Almost 3 years using the app
October 13, 2022

everything is good also good support team and nothing to say any trouble with working this application

THE GUESTLIST
Germany
Almost 3 years using the app
GEMCOMMERCE CO., LTD replied October 14, 2022

Hi,

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. We are looking forward to giving you an even better experience in the future.

February 22, 2021

Highly recommended app, very user-friendly. Amazing support team and quick response. Issues resolved within minutes.

Stanley Rogers
Australia
Almost 3 years using the app
December 15, 2023

Always have a good experience with support anytime I need help. Highly recommend! Abby was super helpful and very responsive :)

OakieBees
United States
Almost 3 years using the app
March 17, 2020

The Apps is great and easy to use (sometime I was confused by terms) ; And their support team are SUPRAAAAAA helpful and quick to answer my questions and fix them really fast! No Doubt to recommend anyone need to do page design

Pabebaby
Hong Kong SAR
Almost 3 years using the app
October 1, 2019

I use this app for all of my pages and it works great plus the customer support was always there if I needed anything. Its super simple to use and if you need inspiration their pre-built themes are wonderful.

Car Mats Hero
United States
Almost 3 years using the app