Reviews (5,047)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the professional look and uniqueness of their online stores, which helps increase sales. Its all-in-one platform, user-friendly drag-and-drop interface, and customizable templates simplify store management and improve conversion rates. Features like hero banners and video support add robust functionality. The customer support team is highly praised for their quick, professional assistance and valuable design advice.

Edited January 22, 2025

The customer service chat was patient, kind, and effective. We resolved the issue that we were experiencing. I also think GemPages is a rather easy yet very functional add-on for quick page building.

greenteahawaii.com
United States
Over 1 year using the app
November 17, 2024

Very good customer support! Edward responded quickly to my request and ultimately solved my problem. I'm very happy that it was so quick and uncomplicated, even though I knew almost nothing about GemPages.

Friseursalon by Vali
Germany
Over 1 year using the app
December 5, 2024

The app is great and very helpful to present a professional look to customers.

But even better has been the support the i have received from their online team. The level of technical support has been wonderful.

Quick and detailed.

They have solved many integration and coding challenges for me. This supoort is taking my website to another level.

I cant recomment this team and GemPages enough.

Società Anonima
Australia
26 days using the app
December 11, 2024

Used on multiple stores its great so easy to use and any problems has great support to help you

PureBlends.com.au
Australia
5 months using the app
March 7, 2025

Great app and great support. Do not spent much money buying sections from shopify by default as GemPages already have a few houndred of these as a standard.

Inova
Norway
2 days using the app
December 23, 2024

Just started using this app but so far so good, the customer support is great!!

Smallish
United States
4 months using the app
November 25, 2024

They were very attentive in solving a problem that was actually related to another application that works together with Gempage. They were working at all times to find the origin of the problem. Thank you very much.

Calamar Kingdom
Spain
4 months using the app
January 8, 2025

Extremely easy to use app even for me that do not know anything about building a website, but what's better is the customer service! Always ready to help specially Annie!!!

HEUTIS
United States
3 days using the app
March 2, 2025

“So far, my experience with GemPages support has been great .
Tony has been very responsive and helpful in guiding me through my issue. I’m still working on finalising my website, but I appreciate the quick responses and assistance provided.
I will update my review once I’ve had more time to explore all the features.”

Aussie Adventurer
Australia
About 10 hours using the app
December 19, 2024

very good customer service, Pauline help me to fix my page , very professional

My Store
Colombia
3 months using the app