Reviews (4,977)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly drag-and-drop builder and customizable templates that enhance store appearance and conversion rates. It consolidates multiple tools into one, improving site speed and management. The ability to add custom codes for free is highly valued. Support is consistently praised for responsiveness, expertise, and going beyond basic assistance with quick problem-solving and detailed tutorials.

November 27, 2024

Easy to use once you get the hang of it. Their support level is phenomenal, shout-out to Tony who is super patient and helped me with making my page awesome!

Shophouse Studio
United States
7 days using the app
November 18, 2024

I've never encountered a page builder app with great customer support reps!

アルッガマゲ公式オンラインストア
Japan
11 months using the app
January 10, 2025

I am new to Shopify and GemPages but GemPages so far has been amazing. Their customer support is great, they have live agents who answer very quickly and send thorough steps for resolution. Would definitely recommend.

My Store
Canada
3 days using the app
November 30, 2024

Much easier than other editors. i have no experience in webesign and its still easy because the templates are very professional and the customer service is great!

MESYAN
Germany
12 days using the app
October 28, 2024

great app! really all you need.

great customer service also.

UNKWN Sounds
United States
9 months using the app
December 23, 2024

The GemPages team offers incredible tech support! They are very quick to respond and also very helpful. I must say that their page builder has a lot of options and granular control, much moreso that some other page builders that I've tried.

Dazedcanna
United States
2 days using the app
November 3, 2024

At first i liked it, then i uploaded my new theme from shopify itself, 1 month work in my new homepage, then gempages just changed everything in the homepage, everything is gone. they cannot find it back. Its really horrible. First make a copy of ur new theme before you put it live.

CarParfumNL
Netherlands
4 months using the app
October 24, 2024

I really like the personal attention of GemPages, they help you with any problem you may have, simply lovely!

STATE 88
Lithuania
3 months using the app
November 28, 2024

Quite complex as a tool, but can do great things! Thanks to the good customer service. Managed to fix various issues in short time. Recommend!

Kraxlboard®
Italy
6 months using the app
October 5, 2024

I had a great experience using GemPages for my Shopify store. The support team was responsive and helpful in resolving my issue with linking the 'Buy Now' button to the product page. They guided me through the steps to integrate an 'Add to Cart' button within a product detail section, allowing my customers to stay on the main page without redirecting. The team was patient and provided useful screenshots and tutorials to help me troubleshoot. Overall, their support and the platform have been instrumental in improving the flow and functionality of my store. Highly recommend!

Silk and Velvet
United States
15 days using the app