Reviews (5,047)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the professional look and uniqueness of their online stores, which helps increase sales. Its all-in-one platform, user-friendly drag-and-drop interface, and customizable templates simplify store management and improve conversion rates. Features like hero banners and video support add robust functionality. The customer support team is highly praised for their quick, professional assistance and valuable design advice.

November 13, 2024

Tina was great in helping me with every issue I have encountered so far!
I have not too much expertise on GemPages Page Builder and she was really helpful.

Thank you for the incrideble customer support.

Quince Cellar
Australia
Over 3 years using the app
February 17, 2025

Excellent customer service and great looking pages!!

Blue Water Beauty
United States
4 months using the app
November 28, 2024

It's easy to use page builder and they are making it better.

Quanturi
Finland
About 6 years using the app
January 10, 2025

they have fantastic customer service, they will help you when you get stuck

Cal-Central Equipment
United States
2 months using the app
November 17, 2024

Great service, easy to use platform, I need GemPages in my life, thank you to all the team!

Eco Bean Bag
United Kingdom
Over 3 years using the app
February 4, 2025

Highly recommend working with GemPages. I was originally using PageFly and they were too costly for me to justify the price. Then I moved to Pagetify, but there wasn't good customer support. So then I moved to GemPages and the customer support is phenomenal. Very thorough and even recorded their screen so they could teach me how to make every detail work that I was aiming for. They worked with me ...

Reaux
United States
About 4 hours using the app
March 5, 2025

nice ,love this customer service!

ZenWave Precision 40Hz
China
3 months using the app
February 19, 2025

Great app! Lots of good options for building a completely customised page or sections. And the customer service is outstanding, especially form Roxanne :-)

My Store
United Kingdom
2 days using the app
January 10, 2025

I am new to Shopify and GemPages but GemPages so far has been amazing. Their customer support is great, they have live agents who answer very quickly and send thorough steps for resolution. Would definitely recommend.

My Store
Canada
3 days using the app
December 6, 2024

NO A/B Testing Feature anymore!

One of the reasons i chose GemPages a year ago was because they had A/B Testing feature which was not perfect, but was good enough to optimize my landing pages.

How they scrapped the feature in the new version and leaving those like me who prepaid for a YEAR in advance with no option to do a/b testing!

I'm looking how to migrate to Shogun before next billing date ...

HYKLE
Bulgaria
Over 1 year using the app
GEMCOMMERCE CO., LTD replied January 22, 2025

Dear Kuzmanov,

This is Auri, a Customer Support at GemPages.

Thank you for sharing your feedback regarding the unavailability of the A/B Testing feature in our V7 platform. I ...