Reviews (5,020)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting sales and streamlining management by consolidating multiple features into one platform. Its user-friendly drag-and-drop interface allows for easy creation of professional stores without coding. Key features like A/B testing and post-purchase funnels enhance page diversity and engagement. Exceptional customer support is noted for responsiveness and custom coding assistance, making it a valuable tool for enhancing e-commerce websites on Shopify.

November 4, 2017

I usually don't write reviews, because I'm very sensitive when it comes to quality - But here the whole package is a perfect 5 stars match. In the beginning I had a few issues, but the developer, Chris, sorted it out for me. Since then I'm regularly in contact with him, because of the new features he's implementing. GemPages had a few very bit updates since I use it, and I was never disappointed. I believe in this constellation and I'm sure even if GemPages is already awesome, everything that comes in future will be fantastic. Thanks guys for your great job, you really helped me out with essential features that Shopify definitely is missing.

Belisan
United States
Almost 2 years using the app
June 24, 2022

We've been using Gempages for some time now, but their support team is on point! Always very helpful whenever we have questions or providing alternate solutions if we can do exactly what we're looking for. Really appreciate their attentiveness. Thanks team!

Juniper Office
United States
Almost 2 years using the app
GEMCOMMERCE CO., LTD replied June 26, 2022

Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. Our team will definitely be happy to read what you wrote. We make customer experience and satisfaction our top priority, and your review reaffirms the hard work we put in every day.

So thanks for your kind words and we look forward to having more great experiences in the future!

December 2, 2022

GemPages makes it so easy to design my site exactly how I want it. They have great templates so I never have to start from scratch if I don't want to. Plus, there customer service is top notch. Super responsive and has helped me in a pickle multiple times.

Friends Do This
United States
Almost 2 years using the app
GEMCOMMERCE CO., LTD replied December 11, 2022

Thank you for leaving us this such wonderful review! We are thrilled that you enjoyed your experience with GemPages editor and our support service!
We're always there to assist whenever you need!

Happy Selling!

October 20, 2022

Great App and the customer service and tech help is first class. The team work really hard. Thank you

Kulani Home
United Kingdom
Almost 2 years using the app
GEMCOMMERCE CO., LTD replied October 25, 2022

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!

December 18, 2020

I've been using this app for 18 months now and nearly everything on the site runs through Gempages. As with all sites, I'm constantly adding new functionality to the site and the support has been fantastic at getting new apps to work within pages. Obviously, not every other app is compatible, but now my decisions for app choice are around being able to call and control it with Gempages as I'm confident they'll be able to help me achieve my goal.

Mackmyra Store
United Kingdom
Almost 2 years using the app
Edited February 3, 2020

Customer service is TOP NOTCH! They build amazing pages and are always so fast to help on live chat!

Permanent Makeup Vancouver by Nikki Park
Canada
Almost 2 years using the app
February 12, 2023

Great customer service. Even if some items or blocks from their app is missing or does not work, the customer help team is there to help!

w00d00
Iceland
Almost 2 years using the app
GEMCOMMERCE CO., LTD replied February 13, 2023

We are so delighted that you rate our support 5 Star. We strive to provide just that for all our customers. We're excited to be your companion as you watch your business growth.

September 23, 2017

We just started using this for our business, we have always wanted to make responsive pages designs and have always found that we needed to turn to a developer, well no more.

Thanks to this no1 app we have managed to create slick cool, selling landing pages.

The support team is also brilliant! Thanks guys.

Steven Brown Art
United Kingdom
Almost 2 years using the app
January 10, 2020

The product works great and their support is phenomenal. Always get back to me to fix any issues within 10 mintues regardless of what time of day it is.

GreatSkinCo
United States
Almost 2 years using the app
October 5, 2022

Gempages works good for me. I haven't got that much experience with building websites but it was easy, even for me. The price is okay and the support was pretty fast.

Universal POD
Germany
Almost 2 years using the app
GEMCOMMERCE CO., LTD replied October 9, 2022

Thank you for leaving us this such wonderful review! We are thrilled that you enjoyed your experience with GemPages editor and our support service!
We're always there to assist whenever you need!

Happy Selling!