Reviews (5,049)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the professional look and uniqueness of their online stores, which helps increase sales. Its all-in-one platform, user-friendly drag-and-drop interface, and customizable templates simplify store management and improve conversion rates. Features like hero banners and video support add robust functionality. The customer support team is highly praised for their quick, professional assistance and valuable design advice.

November 13, 2024

Tina was great in helping me with every issue I have encountered so far!
I have not too much expertise on GemPages Page Builder and she was really helpful.

Thank you for the incrideble customer support.

Quince Cellar
Australia
Over 3 years using the app
January 26, 2025

Got the hep of Jeremy this afternoon and it made it all better ! I don't find Gempages easy at all, assistance is often needed to solve issues but I am glad I have someone patient and understanding today ! Very grateful for it!

The Single Lady Box
Belgium
3 months using the app
March 1, 2025

User friendly.

Southern Skeins
United States
10 months using the app
December 6, 2024

NO A/B Testing Feature anymore!

One of the reasons i chose GemPages a year ago was because they had A/B Testing feature which was not perfect, but was good enough to optimize my landing pages.

How they scrapped the feature in the new version and leaving those like me who prepaid for a YEAR in advance with no option to do a/b testing!

I'm looking how to migrate to Shogun before next billing date ...

HYKLE
Bulgaria
Over 1 year using the app
GEMCOMMERCE CO., LTD replied January 22, 2025

Dear Kuzmanov,

This is Auri, a Customer Support at GemPages.

Thank you for sharing your feedback regarding the unavailability of the A/B Testing feature in our V7 platform. I ...

February 16, 2025

I had a big problem with a landing page I was making and Tina from the support team assisted me in an incredible way, she was so nice and professional and resolved my problem.

Smily Shop
Spain
2 days using the app
January 14, 2025

Recommended, and the support team is always available to help you.

Darwin and Wolf
Ecuador
4 months using the app
February 3, 2025

Great customer service!

ICOSA Brewhouse
Canada
Over 4 years using the app
December 23, 2024

Beautiful app for building all kind of pages. Easy to add sections and elements. Superior support.

Bakerdale
United States
25 days using the app
November 13, 2024

I've been using Gempages for several years now and their support is very reactive, the service is constantly improving and their templates are great.

Mama Gaïa
France
Almost 6 years using the app
November 20, 2024

I love it! Takes a little bit of learning to get used to, but the team are always a message away to help with any issues.

The Fitness Stall
Australia
2 months using the app