Reviews (5,021)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting sales and streamlining management by consolidating multiple features into one platform. Its user-friendly drag-and-drop interface allows for easy creation of professional stores without coding. Key features like A/B testing and post-purchase funnels enhance page diversity and engagement. Exceptional customer support is noted for responsiveness and custom coding assistance, making it a valuable tool for enhancing e-commerce websites on Shopify.

June 9, 2020

I am now converting all my shopify pages using GemPages and it is amazing! Best of all, the support team is super helpful every single time when I get stuck. Loving the app.

KID-bay parties
United Kingdom
Almost 2 years using the app
Edited June 3, 2020

I used this app to redesign my product detail page and collection page, and this app is working very well and gives you all the flexibility you need. But what is absolutely top notch is their customer support. Very helpful, always available and staying with you until all your problems are truly solved. Strongly recommend GemPages. Today I was helped by Tina. She is outstanding!

KUNOKA BV
Belgium
Almost 2 years using the app
October 11, 2022

Fantastic app and customer service. Typically responds and resolves any query within 5 mins, I've used Gem Pages across multiple stores and recommend them to anyone using a page builder!

Everlox
Australia
Almost 2 years using the app
GEMCOMMERCE CO., LTD replied October 12, 2022

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. We're always happy to give you a hand whenever you need it.

Best wishes!

November 29, 2022

It took me a while to get used to GemPages, but it is an indispensable app for creating great pages.
And their support is also excellent.
Whenever I have a problem, they have always responded quickly and kindly.
Highly recommend!

「Little House Story(リトルハウスストーリー)」
Japan
Almost 2 years using the app
GEMCOMMERCE CO., LTD replied December 2, 2022

We're so happy to hear that you and your team find GemPages helpful to your projects. They're amazing!
Also, We are so delighted that you rated our service 5 star as we strive to provide the best customer service for all our customers. Don't hesitate to reach us if we can do anything to assist!

July 20, 2022

Great app, great support, very cheap and does everything you'll ever need. If you see this review, you should definitely give it a try.

Leace.ca
Canada
Almost 2 years using the app
GEMCOMMERCE CO., LTD replied July 21, 2022

Thank you so much for your review. We are thrilled that you are enjoying the app and that you found it easy to use! It's looking awesome!

Don't hesitate to let us know if there is anything more we can do to help.

We're always happy to assist!

Nathan | GemPages Customer Success Team

Edited September 24, 2019

GemsPages is intuitive and easy to use. Makes any rookie designer look like a whiz. Customer service is fast, friendly and helpful.

Fyxo
Australia
Almost 2 years using the app
November 20, 2023

Great page builder once you learn how to navigate how it all works. The best part has been the support team who are happy to help with all enquiries, coding issues or any bugs that may arise.

Reverie and Rove
Australia
Almost 2 years using the app
April 26, 2022

Excellent app. It features a very easy to use drag and drop interface. They have great templates to help you get started. They also have great customer service. Mona helped me with several issues I had on my page, and resolved every one of them. Highly recommended.

New Encounters.store
Japan
Almost 2 years using the app
June 27, 2022

I used Gempage when I built my website 2 yrs ago, and now, I decided to add another product. Software is user friendly. Gempage customer service has been so helpful and competent. The best Shopify app. Thanks

Juniorskinco
Australia
Almost 2 years using the app
GEMCOMMERCE CO., LTD replied June 28, 2022

Our team thrilled to receive such great rating. Happy to hear that you enjoy the app. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

Best wishes!

Cindy | Customer Success Team
GemPages

December 29, 2020

Very great apps. Flexibility, design. Congrats !
More, perfect Customer service. I love it
I recommend

18h08
France
Almost 2 years using the app
GEMCOMMERCE CO., LTD replied December 30, 2020

Thank you for the recommendation words you wrote on your feedback. Also, thrilled to hear that you have amazing experience with GemPages and our service!
Don't hesitate to reach us via live chat or email, if you need assistance. Thank you again!

Leo | GemPages Customer Support team