Reviews (5,020)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting sales and streamlining management by consolidating multiple features into one platform. Its user-friendly drag-and-drop interface allows for easy creation of professional stores without coding. Key features like A/B testing and post-purchase funnels enhance page diversity and engagement. Exceptional customer support is noted for responsiveness and custom coding assistance, making it a valuable tool for enhancing e-commerce websites on Shopify.

November 16, 2023

Customer service is very good, always willing to jump in and assist with any issues! Pauline has been very helpful and always gets the job done!

h2onutrilabs
Germany
About 1 year using the app
August 11, 2023

Literally the best customer service. They're extremely helpful with helping you navitage the page builder. I've had an amazing experience!

The Brow Balm
United States
About 1 year using the app
April 28, 2022

Excellent product and excellent customer service. I would highly recommend GempPages to anyone wanting to develop an Ecommerce Store. First Class!!

CrazyFish Group
New Zealand
About 1 year using the app
September 13, 2022

Pour l'instant très satisfaite de Shopify et de Gempage. Quelqu'un est toujours la pour nous aider et les personnes sont très réactives !

Apnée Paris
France
About 1 year using the app
GEMCOMMERCE CO., LTD replied September 13, 2022

We're proud to assist with your business. Glad to hear that our team was there to help you get familar with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email support@gempages.help.

Happy Selling!

May 23, 2023

Amazing customer service. Really fast response, very helpful in sorting out my issues with my store. Very clear communication and demonstrations of troubleshooting.

Thylas
Australia
About 1 year using the app
GEMCOMMERCE CO., LTD replied May 24, 2023

Thank you for taking the time to share this positive rating! I will surely pass your kind words to our team.

July 26, 2022

I really like this Gempage, very user-friendly, with more customization features to make our product pages richer and more attractive to customers. Customer service is also very cooperative, timely reply messages to solve our page problems is really great. It's better than the app I chose before and I would recommend it to you!

Saturnbirdcoffee
Hong Kong SAR
About 1 year using the app
GEMCOMMERCE CO., LTD replied July 27, 2022

Thank you so much for taking the time to provide feedback. We are so delighted that you rated our service 5 star as we strive to provide the best customer service for all our customers. We'll surely pass your words along to the whole team.

Don't hesitate to reach us if we can do anything to assist!

Happy Selling!

August 5, 2020

Best page builder app. Also Chris was very helpful and he responded very quickly, providing the best support. Thumbs up!

mycloudmassager
United States
About 1 year using the app
October 14, 2022

Very powerful application, excellent customer support!! Full help and quick response................

Marbled Beef
France
About 1 year using the app
GEMCOMMERCE CO., LTD replied October 15, 2022

Thank you so much for taking the time to leave this excellent rating. We really appreciate your business. Please let us know what we can do for you in the future

September 9, 2022

Only just started using Gem Pages this week but I don't think I've ever been impressed with support so much anywhere. Muiz has been on the ball helping me with everything since the start. What a good guy. Highly recommended!

BestIdeasUK
United States
About 1 year using the app
GEMCOMMERCE CO., LTD replied September 12, 2022

We are so delighted that you rate our support 5 Star. We strive to provide just that for all our customers. We're excited to be your companion as you watch your business growth.

If there is anything more we can do to assist, please do let us know via live chat or email support@gempages.help.

Thank you very much!

October 12, 2020

Gempages is a great app! Its easy to use, intuitive and the support team is really fast and helpful! Would definitely use on another shop if i had one.

Choppn' Knives
Greece
About 1 year using the app