Reviews (5,022)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting sales and streamlining management by consolidating multiple features into one platform. Its user-friendly drag-and-drop interface allows for easy creation of professional stores without coding. Key features like A/B testing and post-purchase funnels enhance page diversity and engagement. Exceptional customer support is noted for responsiveness and custom coding assistance, making it a valuable tool for enhancing e-commerce websites on Shopify.

February 26, 2023

super nice and helpful customer support team!! been asking for various kind of layout arrangement and function and they reply patiently and try to achieve the outcome we looking for... love their services!! highly recommended!

EVIE-bikes
Singapore
3 months using the app
GEMCOMMERCE CO., LTD replied February 27, 2023

Thank you so much for this stunning review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!

November 15, 2023

I would like to express my gratitude to the GemPages team, especially Miley! she was very helpful in sorting out many issues! GemPages app is really cool!

My Store
Kazakhstan
3 months using the app
November 25, 2022

I've been using GemPages for multiple months. Truly a great application. I strongly recommend it for those who want to differentiate from the competition.

nemola.eu
Lithuania
3 months using the app
GEMCOMMERCE CO., LTD replied November 27, 2022

Our team thrilled to receive such great rating. Happy to hear that you enjoy the app. Thank you so much for your support. Our entire team at GemPages ASIA greatly appreciate it.

Don't forget to reach us via live chat or email, if you need us we are there to help!

August 14, 2022

I really like GemPages and it gives me the flexibility I need for creating great pages + the support is LEGEND.

TubeHero
Germany
3 months using the app
GEMCOMMERCE CO., LTD replied August 15, 2022

Your review helps us so much and we can’t thank you enough for taking the time to write it. Providing an enthusiastic service to our clients is very important to us, so to know we’re coming through is a big win!

All the best!

Cindy | GemPages Customer Success Team

November 4, 2023

Works super well! I am fascinated with the results you can achieve

Hairyluxe
Spain
3 months using the app
August 22, 2022

I have been using gempages for my product page. I like this app and their service. I am very thankful to the customer support staff as well as the tech team at gempages for always prioritizing our concerns. They have helped me right away with my technical issues and have had them resolved in no time. I really appreciate their time and effort. Highly recommend gempages if you are looking to customize your store.

medinibeauty
United States
3 months using the app
GEMCOMMERCE CO., LTD replied August 22, 2022

Hi Sumaiya,

We were delighted to get your review! It really put a big smile on our faces. Happy to hear that our support agents accompanied you throughout your entire experience with GemPages.

If there is anything more we can do to assist, please do let us know via live chat or email address support@gempages.help.

Nathan | GemPages Customer Success Team

August 2, 2023

A more than wonderful application, easy to use, and an excellent support team, thank you

luxuriao
United Kingdom
3 months using the app
August 2, 2022

great customer support, helps a lot with customization.
I asked to change in ImageList to a slider that should select the first image instead of the first variant and they installed it for me

velouu
Hong Kong SAR
3 months using the app
GEMCOMMERCE CO., LTD replied August 4, 2022

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. We're always happy to give you a hand whenever you need it.

Best wishes!

Cindy | GemPages Customer Success Team

April 27, 2023

GemPages offers a very intuitive UI which has given me the flexibility to design each aspect of my page exactly how I want to. This page builder has saved me so much time and plenty of headaches creating and editing pages. GemPages stands out for their fast, clear and detailed support in solving problems through their live chat. They are proactive in their approach to helping and you will certainly appreciate it when you're struggling to make an idea come to life. I highly recommend you give GemPages a shot!

Kynnetik
Australia
3 months using the app
GEMCOMMERCE CO., LTD replied April 27, 2023

Thank you so much for your review and recommendation! Happy to hear that GemPages provided you the customisation options that you were looking for! Everything is looking excellent!

Let us know via live chat or email support@gempages.help if there is anything else that we can help you with!

May 15, 2023

Gem pages has enabled us to elevate our website to a new level while saving time due to their great templates options and easy to use interface. Their customer support team is always on the ball and goes above and beyond to assist, surpassing the minimum expectations, to assist us effectively and timelessly. Highly recommend.

Michaels Bouquet
Kenya
3 months using the app
GEMCOMMERCE CO., LTD replied May 15, 2023

Thank you for taking the time to share your feedback with us. We're thrilled to hear that GemPages has enabled you to elevate your website to a new level and that you've found our templates and user interface easy to use. We appreciate your willingness to recommend our services to others. It means a great deal to us that you trust us enough to refer us to your network.

If you have any further feedback or suggestions on how we can improve our platform or services, please don't hesitate to let us know. We value your input and are committed to continuously improving our product to better meet the needs of our users.