Reviews (5,024)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting sales and streamlining management by consolidating multiple features into one platform. Its user-friendly drag-and-drop interface allows for easy creation of professional stores without coding. Key features like A/B testing and post-purchase funnels enhance page diversity and engagement. Exceptional customer support is noted for responsiveness and custom coding assistance, making it a valuable tool for enhancing e-commerce websites on Shopify.

June 7, 2023

Quick to respond and probably the most helpful online service I've ever had! Thanks for your help and attention

NODI HANDMADE RUGS
New Zealand
About 1 year using the app
GEMCOMMERCE CO., LTD replied June 7, 2023

Thank you so much for this stunning review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!

April 14, 2021

GemPages is the #1 app you need on your website, you have full customization to your website and the support team is awesome! The support team usually can handle anything especially if you don't know a thing about coding. They're rated 4.9 for a reason!!!!

Faded Elephant
United States
About 1 year using the app
June 15, 2020

I've had this app for about a week thinking it would allow me to pay 1 subscription that i'm currently paying 2-3 for. An all in one for product pages, landing pages and even templates for my blog.
Well i got too cocky and made a huge mess of my Shopify site and at midnight of all times. I sent a chat to staff and the amazing team not only reassured me it was all fixable and helped me do so but made sure to stick around in case over the next 20 mins or so i needed them again.
I went from panic attack mode to feeling confident in trying another page in 30mins.
(Well confident in knowing if i 'break' something again i have a support team that is there and i don't have to wait for hours in stress mode)

Today Tomorrow Always Keepsakes
Australia
About 1 year using the app
January 7, 2019

I am building a large (60K) product store and have searched for page builders to help me do this. Unfortunately, I've had bad luck with this. Then I found GemPages and have had wonderful success. The app may seem a bit daunting at first, but don't let that stop you. With a tiny bit of patience you will master this app and it will perform really well for you. I have also reached out to the support team and Chris himself has helped me, including making me a how to video on my specific request I had for some customization. I highly encourage you to try this app... Its the best I've used so far and Im very happy to have found it and to have met Chris online through the support.

Premiere Tactical
United States
About 1 year using the app
April 28, 2024

I've redesigned my entire shop using GemPages, which was completely new to me as I only have some Photoshop skills. The entire team, including Mona, Harry, Dzung, and Elisabeth, supported me with any ideas I had. They assisted me with everything from solving simple issues to handling custom coding requests and helping with 3rd-party tool integration. This is a one-stop solution I've never seen before in this business. The customer service is exceptionally fast, friendly, and professional and deserves a solid 5-star rating. I'm happy to work with you guys who helped make my store shine! Cheers, Chris.

DAD BOD PARADISE LLC
United States
9 months using the app
December 28, 2020

Really great customer service. There's a good amount of templates for every niche. Customer Support is one of the best out there. Love it!

Curl Ivy
Canada
About 1 year using the app
GEMCOMMERCE CO., LTD replied December 29, 2020

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!

August 14, 2022

Hands down the best page-building app on Shopify. Makes it super easy and effortless to create beautiful looking and high-converting product page. They have an A+ support team that is responsive and always there to help whenever you encounter any issues. Would highly recommend it.

Unrivaled
United States
About 1 year using the app
GEMCOMMERCE CO., LTD replied August 15, 2022

Thanks for sharing such kind words, I would like to express my sincere gratitude for your recommendation! We promise to always support you until you are satisfied. If you have any concerns, please remember we're always here. Contact us via live chat or email at support@gempages.help and enjoy more of our professional support services.

Nathan | GemPages Customer Success Team

February 26, 2022

This app has been very intuitive to use and has many cool features that other page builders do not, such as page animations, carousel sliders and other neat features, making it very customizable. It links well to shopify and is responsive on all devices once you get the hang of the building blocks. I'm Also impressed with the fast, helpful & friendly customer support.

Fatalitees Merch
New Zealand
About 1 year using the app
February 11, 2023

Great app, Morgen and Belle are helpful.
Hopefully, they will add specific section updates to make it more flexible. But overall it is a good app.

LTsGoods
Lithuania
About 1 year using the app
GEMCOMMERCE CO., LTD replied February 13, 2023

Thank you so much for taking the time to leave this excellent rating. We really appreciate your business. Please let us know what we can do for you in the future

July 16, 2024

I am extremely grateful to Tina, the best assistant at GemPages, for her invaluable support in developing my online store. Her professionalism and kindness have truly made a difference. Thank you so much, Tina, for your invaluable help!

V FACE
France
11 days using the app