Reviews (4,996)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting sales and conversions with features like post-purchase funnels and extensive customization options. Its drag-and-drop interface and variety of widgets allow for creating unique, professional stores without advanced coding. The wide range of templates and free custom coding options are also highlighted. Customer support is praised for being responsive, professional, and helpful, providing clear, detailed guidance that enhances the user experience.

October 10, 2024

Amazing help to get my issue sorted, app is great, at a great speed to build web pages. 4 stars only because the response time initially is a bit slow. Overall great help & solved issues quickly

OFF-TIK
Australia
11 months using the app
October 31, 2024

super efficent customer care but too expensive for just a builder

Horizon consulting
Italy
4 months using the app
November 30, 2024

i love this platform

Skin Bloom
Senegal
24 days using the app
October 24, 2024

Had some trouble with the app on ios, but the support team was brilliant and fixed it asap

Powerful Padel
Denmark
17 days using the app
September 9, 2024

So far so good with the website editor, only downside is lack of a photo editor that you can use after uploading an image to make minor changes or crops to fit certain elements. Responsive editor is very good but I find that its challenging and time consuming to use for various phone sizes and ensure that it works correctly without having to edit each phone size.

The best thing about gem pages is customer support, they respond so quickly to any query and fix any issues I have so quickly.

GO:24
United Kingdom
4 months using the app
November 23, 2024

bonjour , ca fait un petit moment que j'utilise l'application et je l'avais installer pour un petit moment uniquement pour l'essai gratuit , ne sachant pas que vous m'aviez prelever je voudrais savoir s'il y aurait un moyer de me rembourser merci.

Olveno
France
2 months using the app
August 13, 2024

I've been using GemPages Page Builder and overall, I'm quite pleased with it. The software is user-friendly and easy to navigate, which makes designing pages a breeze. There are a few minor bugs and usability issues here and there, but nothing that significantly hampers productivity. Of course, there's always room for improvement, and I hope to see some of these quirks ironed out in future updates.

What really sets GemPages apart, though, is their customer service. The team is incredibly helpful, knowledgeable, and responsive. Special shoutout to Liam, who consistently goes above and beyond—I’d rate his service 5 stars!

National Flooring Distributors
Australia
Over 5 years using the app
December 3, 2024

excellent

Maison Sola
France
3 months using the app
September 4, 2024

The app itself is useful for smaller teams on a single site. Due to its complexity and lots of functionality, it can slightly malfunction from time to time... however the support team is stellar and will go above and beyond to get you taken care of.

Shop SlimFast
United States
Almost 4 years using the app
September 12, 2024

Great support team but their new version-7 is very buggy, if they could fix these bugs then it would be really great.

Cords Club
United States
About 1 year using the app