Reviews (4,843)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing store functionality and aesthetics, which boosts sales and reduces the need for additional apps. It features a user-friendly drag-and-drop builder, various widgets, templates, and tools like A/B testing. Merchants also praise the fast, reliable performance and exceptional customer support, noting the team's quick, helpful responses and ability to provide personalized assistance, including custom coding.

October 15, 2024

Very good support for over a year now, regardless of me using it on the free version and with their latest V7 of the page editor, I am very inclined to start paying to access more features

SoSenang
Malaysia
Over 1 year using the app
October 1, 2024

I love GemPages, It allows me to create my website the way in wish. To build pages that suit my products and the information and branding I wish to share with the world. If I need help with anything it is always prompt and allows me to further customise in ways that i need to.

MYEE HARLOW
Australia
Over 1 year using the app
October 2, 2024

I am not much of a coder or designer but Gempages makes my job easy for building quick ideas. I've run into a few issues over the years and support has always provided with a quick and simple solution in a timely manner.

Sauceware Audio
Canada
About 2 years using the app
October 17, 2024

If I could give 10 stars I would. At 1st I was completely opposed to doing our relaunch on Gempages and read a couple of reviews that were not so positive about there customer service and was very concerned about making the switch. To add to it the designer that actually recommended the app which has nothing to due with Gempages quit on me in the middle of the redesign and I literally just stared at the screen for a couple mins thinking what did I just get myself into. I contacted support and explained my story and the next day I was introduced to Lucas. This angel spent minimum 4-5 hours the week after this happned to me and helped me fix the issues that the original designer messed up and completely opened my eyes to how easy it really is. I can not thank him and every customer service rep that went out of there way to help me launch but also understand the power of what Gempages can do. Ty Ty TY Ty for having such an amazing support staff and again Lucas for making what was an extremely horrible situation to the best outcome possible.

Nutri Nation
United States
About 2 months using the app
November 13, 2024

I've been using Gempages for several years now and their support is very reactive, the service is constantly improving and their templates are great.

Mama Gaïa
France
Almost 6 years using the app
September 25, 2024

Amazing support and very fast help on the chat. The app is getting us better roas and gettting people to buy faster when getting in the webshop. Can recommend this app to every business that use facebook marketing and want to increase ROAS.

Cupcake STHLM
Sweden
Almost 2 years using the app
November 17, 2024

Great service, easy to use platform, I need GemPages in my life, thank you to all the team!

Eco Bean Bag
United Kingdom
Over 3 years using the app
November 6, 2024

Great customer service, had a problem and it was worked out within a day. Will keep using this, intuitive design system.

Veera Essentials
United States
3 months using the app
September 5, 2024

Great all around app. Much more extensive builder than the built-in shopify tools.

I've had nothing but a great experience with their support team when integration issues have occurred. I've yet to find a problem they couldn't fix. Very satisfied.

Matrix Keyboards
United States
About 2 years using the app
October 8, 2024

The app is really amazing once you get over the learning curve. It took me about two tries before understanding how things work. Annie from customer service was amazing. I had an issue with how it looked when I published a product page, but they were able to fix the issue in no time. I would definitely recommend this app. So many choices for pages. So incredible.

UnPacked Treasures
United States
2 months using the app