Reviews (2,656)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its robust customization capabilities that boost sales and engagement. Its user-friendly drag-and-drop interface allows for easy creation of optimized pages without coding skills. Features like A/B testing and responsive controls, along with seamless third-party integrations, enhance its utility. Exceptional customer support is frequently praised for responsiveness and effective problem-solving. Integrates smoothly with Shopify themes, enhancing brand style and user experience.
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GemPages has amazing customer service.
I needed help setting up my landing page, and their team was super quick and kind. They didn’t just send me a link and leave — they actually showed me step by step what to do.
I’m not a tech expert, so it really meant a lot that they took the time to explain everything clearly. Now my page looks great and works just how I wanted.
If you're thinking about using GemPages, their support team makes it totally worth it.
Good day Epssi Evoke
Thank you for sharing your experience! We're especially glad that our team could walk you through everything clearly — that kind of care is what we aim for.
Let us know if you ever need anything else.
Kindly,
Cindy
GemPages Customer Support Supervisor
BILLION STARS
The customer service is truly outstanding — they’re always there to guide me through every step whenever I need support. The platform is also super user-friendly, especially for smaller brands with limited resources.
A designer and developer would easily charge thousands for a setup like this, so I really appreciate having access to such high-quality templates and support.
I’ve tried other platforms like PageFly, Shogun, but nothing like GemPages comes close to the value and flexibility this offers. Highly recommend!
Good day Salut,
Thank you so much for taking the time to write such an amazing and detailed review — your billion stars truly made our day!
We’re so happy to hear that GemPages has been able to offer you the flexibility, templates, and outstanding support you need, especially as a smaller brand.
Your kind recommendation mean the world to us.
If you ever need any assistance again, don’t hesitate to reach out — we’ll always be right here to support you every step of the way.
Auri
GemPages Customer Support Manager
I'm not a dev and doing the 'programming' thing is like nails on a chalkboard - so what did I do? I asked my VA to help, what else! So after 2 hours (from scratch) - we were able to get a contest funnel setup and running - 3 pages total - from initial tease to 'thank you for submitting'.
now - full disclosure - and the main reason for my review - We got stuck - not knowing the platform well - we had to reach out to support... and THAT's why there's a 5 star from us.
Not only did support identify the issue in minutes - they duplicated our page (with a working correction) - so we could SEE how it was supposed to be and that we could learn from for future needs.
Making the initial sales is easy - Its support that keeps customers... and gempages support not only kept us working - but they trained us as well.
Before buying this product - we compared it against the other big names in the drag/drop funnel creation space... The fact I can create more than 5 product pages without jumping up to 9 gazillion dollars a month, means that Gempages has become a huge part of our plans moving forward.
Hi GuardTech Plus,
We absolutely loved reading your review — thank you for sharing your experience in such detail! It’s awesome to hear how you and your VA got that funnel up and running.
If you hit any bumps in the future, just give us a shout, we’re always here to guide you through.
Auri
GemPages Customer Support Manager
Love GemPages! Website design looks fantastic, clean and professional. Also, very user friendly and jam packed with features. Support is always on top of things, helping us achieve special requests every time we contact them through the chat support. Can't recommend this app enough! A1
Hello MOMNTS
We’re thrilled to hear that you’re loving the flexibility and professional design experience with GemPages! Our support team is always happy to help with those special requests.
Thanks again for your trust — we’re here whenever you need us!
Warm wishes,
Cindy
GemPages Customer Support Supervisor
Great app for building pages on Shopify. I use it for almost every page on my website, including the homepage, funnels, landing pages, product pages etc.
Also, the support they provide is fantastic. If ever I encounter a problem, they are very quick to resolve it.
Hi Rowland Earthing,
Thank you so much for your thoughtful review, we're thrilled to know GemPages is supporting so many parts of your website!
If you ever need anything else, just drop us a message, we're always here to help!
Bella
GemPages Customer Support Supervisor
Gempages works flawelessly. It's fast and not buggy at all unlike other page builders. Also their support is top notch and fast. I had an issue because of a translation app that was interfering with the functions and they fixed it for me! Also they created a custom product selection design to match our front end store, overnight and free of charge. Amazing
Good day Holystrom,
It’s fantastic to hear your setup went smoothly and that our team could promptly resolve the issue with the translation app. We’re also glad to know the custom product selection design helped bring your vision to life — and all overnight!
If there’s anything more we can support you with, don’t hesitate — we’re always nearby to help.
Best regards,
Justin
GemPages Technical Support Leader
Great app and amazing customer support!
I had a small technical issue while using GemPages, and the support team was incredibly responsive and helpful. They got back to me quickly and solved the problem efficiently. The app itself is very intuitive and powerful for building custom pages. Highly recommended!
Good day syntrimia,
Thank you for taking the time to share such a thoughtful review.
We’re glad to hear the team was able to quickly resolve the technical issue and that you’re enjoying the flexibility and ease of use GemPages offers.
Should you ever need further help or guidance, we’re just a message away.
Justin
GemPages Technical Support Leader
The support team is incredible. They are always so friendly, quick to respond and helpful. Most of my store is built using gempages. I love the endless customization options.
Good day Twenty Four
Thanks a ton for your kind feedback! We’re glad to hear that our team has been consistently friendly and helpful for your store's journey with GemPages.
If you need anything else, just drop us a message!
Cheers,
Justin
GemPages Technical Support Leader
Amazing Support from Sinclair!
I rarely write reviews, but I had to take a moment to shout out Sinclair from the GemPages support team. Not only was he incredibly fast to respond, but he also went above and beyond to help me solve a page design issue that was stressing me out. Sinclair was super friendly, patient, and knowledgeable — he walked me through everything step-by-step until it was perfect.
It’s clear that GemPages cares about their users, and support like this makes all the difference. The app itself is powerful and flexible, but having a support team like Sinclair behind it gives you real peace of mind. Highly recommend both the tool and the team.
Hi Aurevia
Thank you so much for such a thoughtful and generous review! We're so glad Sinclair was able to make such a difference for you during a stressful time. His effort and guidance are deeply appreciated, and we’ll be sure to share this with him – he’ll be over the moon to read it.
Should you ever need help again, please don’t hesitate to reach out – we’re always here to support you.
Auri
GemPages Customer Support Manager
App is great, but would like to have some native features like in sales funnel, showing/not showing an upsell page conditionally if the user has already bought the upsell product, feature to add an order bump product, etc. built into it.
Hi spybriefinggear
Thanks so much for your thoughtful feedback! We appreciate your suggestions about upsell conditions and bump product features — they’ve been noted and passed to the team for consideration.
Your input helps us make GemPages better for everyone.
Cheers,
Justin
GemPages Technical Support Leader