Reviews (4,239)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly, customizable features that allow for the creation of tailored websites without coding knowledge. Its drag-and-drop functionality and seamless Shopify integration are highly valued. Merchants also commend its flexibility in creating various page types and transferring pages between Shopify stores. The technical support team is praised for their promptness and expertise. Regular updates, improvements, and the potential to increase conversion rates are also appreciated.

April 9, 2024

GemPages offers a user-friendly interface with extensive customization options, ensuring flexibility in creating unique pages. Its responsive design ensures optimal performance across all devices. Seamless integration with popular e-commerce platforms like Shopify simplifies workflow. Fast loading times and smooth operation enhance user experience. Robust documentation and customer support further contribute to its appeal. Regular updates demonstrate a commitment to improvement. Overall, GemPages excels in providing a versatile and efficient solution for building engaging online storefronts.

q-personalize
United States
Over 3 years using the app
May 13, 2024

I've been using GemPages for a few months and am very happy with it. I found it intuitive to learn, and it's capable of everything we need it for. I've had a couple of technical issues and the customer service was excellent and solutions were found quickly! All good with nothing bad to report from my experience.

The Pleasure Pods
Canada
4 months using the app
May 7, 2024

GemPages is our goto page builder - it integrates with lots of tools we use, we can build new and good looking pages quickly and frequently, and we can customize content to a much greater extent than we can with the shopify section editor.

Great app that we have used on several stores.

Mālie by Homecoming Studios
United States
3 months using the app
June 4, 2024

The tool has many convenient supports for page building, using only the drag and drop feature but can be adjusted very diversely. The biggest highlight is the enthusiastic support of the team from Gem.

Skills Bridge
Vietnam
Over 1 year using the app
May 27, 2024

I had an issue which has been solved by Ken, Harry and Jane. They have been changing each other for two days to keep me always informed during the process. They were super responsive and very polite even when came out that the issue was my lack of knowledge only. Well done guys and thank you very much for your help. Gyorgy

PowerPong Europe
Estonia
29 days using the app
May 24, 2024

I recently got the Gempages paid version. The app does a wonderful job making it a lot easier to customize our website. When I got stuck with an issue, customer support team helped me get it fixed right away. I couldn't be more impressed. Miley from customer support team guided me through every step of the process with exceptional patience and expertise. She even went the extra mile to share a video tutorial, making it easy to implement the necessary fix. Her support was excellent, and I would highly recommend Gempages. Thank you, Miley, for your outstanding help!

Tease Me
United States
About 2 months using the app
April 9, 2024

Top Customer Service. Jumping in to help you solve any problems you might face with using the app. Sometimes there are bugs that are not even caused by gempage and they still trying to find a solution with you.

Quickly accessable via a chat while you "coding".

Can't say a thing for page speed etc. but the building eperience so far has been good!

FOS Drinks GmbH
Germany
11 months using the app
May 14, 2024

This app takes a tiny bit to catch the hang of, however, once you do, its game over. You can literally do anything with it, 10X better and more options than creating in the basic shopify themes.

If you want your site to be able to reflect the feel of your brand, this is the web builder to use, I've used multiple and this one is far better than the rest.

Highly recommend starting out with the middle of the road option so you get access to live chat support, unbelievably helpful.

I was stuck waiting on coders and designers to help me do something on my site but with this web builder and their quick support response times I can just do it myself, implement and launch in minutes.

Flat Iron Fungi
United States
17 days using the app
April 28, 2024

Special thank you to Tony. He very very patiently walked me through the set up with pictures and links. I truly appreciate the help!

Dear Budget
United States
Over 1 year using the app
April 28, 2024

I've redesigned my entire shop using GemPages, which was completely new to me as I only have some Photoshop skills. The entire team, including Mona, Harry, Dzung, and Elisabeth, supported me with any ideas I had. They assisted me with everything from solving simple issues to handling custom coding requests and helping with 3rd-party tool integration. This is a one-stop solution I've never seen before in this business. The customer service is exceptionally fast, friendly, and professional and deserves a solid 5-star rating. I'm happy to work with you guys who helped make my store shine! Cheers, Chris.

DAD BOD PARADISE LLC
United States
About 1 month using the app