Reviews (4,919)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

September 9, 2024

So far so good with the website editor, only downside is lack of a photo editor that you can use after uploading an image to make minor changes or crops to fit certain elements. Responsive editor is very good but I find that its challenging and time consuming to use for various phone sizes and ensure that it works correctly without having to edit each phone size.

The best thing about gem pages is customer support, they respond so quickly to any query and fix any issues I have so quickly.

GO:24
United Kingdom
4 months using the app
September 30, 2024

They reduced the number of theme sections available. Now if you want more than 20 sections you must pay 59$/month

My Store
Italy
3 months using the app
GEMCOMMERCE CO., LTD replied October 2, 2024

Dear Valued Customer,

We sincerely apologize for any inconvenience and for the miscommunication regarding the limitation of the Theme Sections. Please reach out to our Customer Support team, and we will gladly assist you in restoring your original section allowance.

We hope this resolves the issue and allows you to continue working seamlessly.

Thank you for your understanding.

Best regards,
GemPages Customer Support Team

September 25, 2024

GemPages is amazing! The drag-and-drop builder and awesome templates made creating pages so easy, even without coding. Their customer service is also top-notch—quick and super helpful. I’m really happy with it and highly recommend

Klyzor
China
6 days using the app
October 17, 2024

Liam is absolutely amazing. He helped me a lot with all the task. 100% recommended!

Winkula
United States
5 months using the app
October 17, 2024

Thank you to Ken for his help ! Amazing guy

EyeLights | Affichage tête haute Moto
France
Over 1 year using the app
October 17, 2024

Customer service was great. Tony, Mona and Anita were all very helpful and prompt and resolved my issues quickly!

Yeti Gram
United States
About 1 month using the app
November 5, 2024

Great customer service. i appreciate the help

Essentiavision
Morocco
3 months using the app
December 3, 2024

Very simple app to use and with excellent assistance!

Colpisci e Rapisci
Italy
About 2 months using the app
September 4, 2024

Awesome page builder. Love the fact that you can copy pages with the Section Generator and the Instant Articles are a gamechanger

Feniska
Germany
9 months using the app
August 23, 2024

Their support is professional. Even though I have lots of questions and issues, they will help me fix everything until it looks fine.

WHC HK
Hong Kong SAR
3 months using the app