Reviews (4,922)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

October 3, 2024

great app, you can build whatever you are trying to build and the customer support is impecable

Tienda Chic
Colombia
4 months using the app
November 19, 2024

I love GemPages! Very customisable and easy to use. Plus, if I ever get stuck, the support team are very helpful and responsive.

BoardCollective
Australia
About 2 months using the app
November 12, 2024

The Online Chat Customer Service is AWESOME! They gave me a personalized, step by step tutorial on how to solve my issue. The excellent product knowledge and professionalism made it much easier to launch my website.

The Bargain Bloom
United States
About 18 hours using the app
November 29, 2024

Great customer service. Ken was super helpful.

MARO
United States
About 1 month using the app
August 29, 2024

I was greeted by professionals in a very professional manner when I contacted support. They were able to solve all the issues I had with the page and even coded specific features I wanted to add. Harry, who assisted me, was highly professional and efficient. Additionally, the pages are easy to build and look clean and user-friendly. Highly recommended!

NordViva
Norway
19 days using the app
August 28, 2024

I highly recommend Gempages, team is great, Annie is super helpful, she has helped me many times and has always been great with feedback and instruction.

DermaLash Esthetics
United States
8 months using the app
September 8, 2024

It’s very helpful. The people over there are amazing. They helped me very well.

Elysian Stones
Australia
4 months using the app
August 20, 2024

Reasonably priced considering Sales Funnels and A/B testing are included - asking for a very reasonable 1% commission between 100 and 5K USD.

Staff are incredibly responsive on the optimize plan!

They will also code what you need in and rectify issues as quickly as possible.

Tony was brilliant, he made me a high-priority the moment I said our product launch is this week.

I gave it 5 stars on account of this - I do wish the builder was a bit more advanced and allowed you to work with divs as opposed to the elementor-style rows etc and a few extra elements wouldn't go amiss like in stock vs not, but it's in league with every major builder available for shopify and probably beyond in terms of remarkable customer service. I'm biased there as a more experienced designer.

Thanks guys!

Bionexus Technologies
United States
About 2 months using the app
October 3, 2024

Great app so far and much more extensive than shopify editor. Way better than editing liquid files and templates. Excellent and friendly support too!

Crests & Arms
Ireland
6 days using the app
September 17, 2024

found it easy to use after a bit of practice. Needed help with my pages not displaying correctly, was solved in 24 hours by the help team. Great service!

Coverworldnz
New Zealand
13 days using the app