Reviews (4,983)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly drag-and-drop builder and customizable templates that enhance store appearance and conversion rates. It consolidates multiple tools into one, improving site speed and management. The ability to add custom codes for free is highly valued. Support is consistently praised for responsiveness, expertise, and going beyond basic assistance with quick problem-solving and detailed tutorials.

December 23, 2024

Very good application and I found an advisor (Tony) who listens really well and answers all my questions.

Usmiler
France
2 days using the app
December 21, 2024

Great customer service and very quick response. 10/10

Relieve It
Bulgaria
About 2 months using the app
September 23, 2024

Great service as always, although wait periods can be a little on the long side, in the end the service is amazing, and the results are excellent, highly recommend.

Stream Accounting FZE
United Arab Emirates
28 days using the app
October 17, 2024

Liam is absolutely amazing. He helped me a lot with all the task. 100% recommended!

Winkula
United States
5 months using the app
October 10, 2024

really helpful customer service! I was struggling to get my page all set up, but they really walked me through everything!

Optimal Circadian Health Shop
United States
7 days using the app
October 17, 2024

Thank you to Ken for his help ! Amazing guy

EyeLights | Affichage tête haute Moto
France
Over 1 year using the app
October 2, 2024

I was considering discontinuing my use of Shopify, but then I discovered GemPage. The customer support has been incredibly helpful, and working with Harry on my site issues felt like collaborating with a friend. I appreciated the attentive and supportive customer service.

Fahriamo
Finland
About 1 month using the app
November 30, 2024

i uninstall this app i dont use why you still pickup money on my bank account

MAGUSTA BEAUTY
United States
2 months using the app
GEMCOMMERCE CO., LTD replied December 3, 2024

Dear valued customer,
We are sorry for the inconvenience.

According to Shopify’s policy, subscription charges are generated as soon as the user confirms the subscription, regardless of whether the app is uninstalled immediately afterwards.

We would love to assist you further with the unexpected charge, and we have reached out to support you. Kindly help us check the email.

Best wishes,
GemPages Support Team

October 22, 2024

I had a problem working with this app, but their wonderful support made me learn it step by step. It was the first time I encountered such strong support and sincere treatment. I am very happy that this app has a strong support team, and that is why I was able to use this app, I like it very much
thank you GemPages :)

paws & claws
Türkiye
About 21 hours using the app
November 24, 2024

there are many left over codes after uninstall of the app

Vshine Silk and Shine
United Kingdom
4 months using the app