Reviews (5,034)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting sales and streamlining management by consolidating multiple features into one platform. Its user-friendly drag-and-drop interface allows for easy creation of professional stores without coding. Key features like A/B testing and post-purchase funnels enhance page diversity and engagement. Exceptional customer support is noted for responsiveness and custom coding assistance, making it a valuable tool for enhancing e-commerce websites on Shopify.

Edited March 18, 2020

I had originally used a basic built in theme from Shopify for free and it worked fine, but after coming across GemPages page builder I realized how easily and detailed I could get with my home page. So I scrapped my original page layout and built a whole new website layout for my company. Really great customer service as well.

Hour 1 Survival
United States
10 months using the app
January 24, 2021

I've been using GemPages for about two months now. This app is amazing! The pages are very customizable after you get the hang of it. The support team is very responsive. It will be great if the elements like lightbox for gallery images, product images vertical scroll, etc.

Crossbeats
India
10 months using the app
April 20, 2023

I couldn't imagine what I can make on my Website until I started using Gempages. Besides all functionalities that don't have any competitor, they have an amazing support team. Amazing! They reach out in less than 5 minutes every time and fix any problem that I have as soon as possible. All recommendations!!

shinform
Austria
10 months using the app
GEMCOMMERCE CO., LTD replied April 21, 2023

Thank you very much for sharing your experience! Happy to hear that you received 5-star service from our customer support team

October 1, 2023

Excellent. Their CS is top notch!

Trending on Meta
United States
10 months using the app
January 10, 2018

Absolutely amazing app and fantastic support!
Chris is amazing and extremely helpful! This app is easy to use and helps bring a customize look to your store.

Highly highly recommended!!++++

Cosrea
United States
10 months using the app
September 15, 2020

I use Gempages to create product pages, blog posts. Its awesome and very simple to use. The support team is always ready to help. Tutorials provided by them are awesome. I am really enjoying working on Gempages.

ILIFE
India
10 months using the app
June 2, 2023

Been using them for years. Customer service is always fast and very helpful.

I've tried every other page builder and they are by far the most helpful, and most efficient.

MemoryGrade
United States
10 months using the app
GEMCOMMERCE CO., LTD replied June 5, 2023

Thank you for taking the time to provide feedback. We sincerely appreciate your long-term support and are thrilled to hear that our customer service has consistently met your expectations. Your kind words about our page builder being the most helpful and efficient mean a lot to us. We strive to continue providing excellent service and assistance whenever you need it.

If you have any further suggestions or questions, please don't hesitate to reach out. We value your feedback and look forward to serving you for many more years to come.

GemPages Team!

September 18, 2020

The GemPages Team goes above and beyond to help support their customers. Thank you Leo, April, Bella, Janie, Cindy, Tina and Chris! You have been an absolute pleasure to work with. Looking forward to working with you again in the future.

Cura Market
United States
10 months using the app
April 22, 2018

Gempage is a very good pagebuilder ! I created several product page and awesome homepage without coding anything ! Just drag and drop !
Chris was very helpfull as he solved some issues with his great coding skills !
He customed coded element from an other apps to display on a product page.
Even if he seems to be busy as i think there is a lot of request from customers, he will fixed your issue very fast !
Great Team from Gempage !
Thanks a lot !
Laurent from France.

Happycadeaux
France
10 months using the app
February 26, 2021

I am very happy i used gempages to set up my branded store and i love the way it looks. But I cannot take all the credit for the end result. The help and encouragement i received from the support team has been excellent, i could feel they genuinely wanted to help me realise my vision and the end result is proof of that. So, Bella and the team, again a massive THANK YOU!
i think having the right kind of support is the difference between a successful project and one that never takes off....

DUALYTY
United Kingdom
10 months using the app
GEMCOMMERCE CO., LTD replied February 27, 2021

Thank you for leaving us this such wonderful review, my friend. We are thrilled that you enjoyed your experience with GemPages editor and our support service! I'll surely pass your kind words onto our support team, especially to Bella.
We're always there to assist whenever you need!

Have a great weekend, my friend