Reviews (4,983)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly drag-and-drop builder and customizable templates that enhance store appearance and conversion rates. It consolidates multiple tools into one, improving site speed and management. The ability to add custom codes for free is highly valued. Support is consistently praised for responsiveness, expertise, and going beyond basic assistance with quick problem-solving and detailed tutorials.

October 21, 2024

The app is fantastic and very intuitive to use. It costs substantially less than the competition, and the support so far has been 10/10. Definitely recommend it for anyone looking for an all-in-one builder.

Foreign Automotive
Canada
4 days using the app
November 28, 2024

Great customer service! Easy to use!

Climate Karen
United States
3 months using the app
January 6, 2025

Great support i love it

VierPfotenfreude
Germany
3 months using the app
December 22, 2024

Une excellente application très complète et intuitive pour mettre au point le funnel parfait. Le support est ultra réactif et fait lui même le travail sur demande pour les modifications complexes.

Charm.
France
5 days using the app
September 1, 2024

From Design to Options to Customisations and right to the Customer Service and their agents! This is the best designing app I have ever used on Shopify!
I have just upgraded to the Build plan and will upgrade further down the line.

I won't be creating my pages without GemPages anymore!
Thank you GemPages for all the support and help given so far!

PlugPanda
United Kingdom
3 months using the app
September 24, 2024

Great customer support from Tony, he helped a lot with some design issues. Very happy with the outcome!

Gifteando
Mexico
3 months using the app
October 17, 2024

Customer service was great. Tony, Mona and Anita were all very helpful and prompt and resolved my issues quickly!

Yeti Gram
United States
About 1 month using the app
October 17, 2024

This App is Great! And the support team is quick to respond and extremely helpful!

Thank you so much Kayle!

LUVTheMoveMent
United States
About 2 months using the app
Edited November 6, 2024

The customer service was superb! answered my questions patiently and in detailed. Solved my issue within the day. Very recommended!

SG Medical Pte Ltd
Singapore
15 days using the app
November 18, 2024

It took a few hours for the customer service agent to come help me but once they did, they did a great job helping me configure my product page.

Perfectly Poised Prints
United States
About 12 hours using the app