Reviews (4,925)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

December 17, 2024

Game changing app with wonderful support! The chat support is superb and always finds me a solution. Highly recommended!

In Season Jewelry
United States
13 days using the app
October 29, 2024

Ken was incredibly helpful in guiding me through the setup on my opt-in page. He was patient, knowledgeable, and made the entire process so much easier. I really appreciated his attention to detail and willingness to ensure everything was perfect. Thank you, Ken, for the amazing support!

SculptedHer™
Canada
1 day using the app
September 4, 2024

The app itself is useful for smaller teams on a single site. Due to its complexity and lots of functionality, it can slightly malfunction from time to time... however the support team is stellar and will go above and beyond to get you taken care of.

Shop SlimFast
United States
Almost 4 years using the app
November 24, 2024

there are many left over codes after uninstall of the app

Vshine Silk and Shine
United Kingdom
4 months using the app
October 4, 2024

GemPages is the awesome plugin that every shopify store should use. Best customer support.

Womenli Supplements
United Kingdom
9 days using the app
November 30, 2024

i uninstall this app i dont use why you still pickup money on my bank account

MAGUSTA BEAUTY
United States
2 months using the app
GEMCOMMERCE CO., LTD replied December 3, 2024

Dear valued customer,
We are sorry for the inconvenience.

According to Shopify’s policy, subscription charges are generated as soon as the user confirms the subscription, regardless of whether the app is uninstalled immediately afterwards.

We would love to assist you further with the unexpected charge, and we have reached out to support you. Kindly help us check the email.

Best wishes,
GemPages Support Team

October 2, 2024

Very good application and the support is really incredible. Responsive and they helped me set up what I needed.

Thanks a lot!

Octipa
France
7 days using the app
November 28, 2024

Great customer service! Easy to use!

Climate Karen
United States
3 months using the app
September 12, 2024

The support team was great every time I had difficulty and issues on my pages they were very responsive and helpful. Thank you so much.

Senzio
United States
2 months using the app
December 21, 2024

Great customer service and very quick response. 10/10

Relieve It
Bulgaria
About 2 months using the app