Reviews (5,080)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost online store sales and functionality, combining multiple tools into one user-friendly platform. The drag-and-drop interface and customizable templates are easy to use, even for those without technical skills. Reviewers praise the responsive customer support that swiftly resolves issues, including CSS conflicts, at no extra cost. Continuous updates and significant improvements in business operations and website aesthetics are also ...

November 30, 2024

Much easier than other editors. i have no experience in webesign and its still easy because the templates are very professional and the customer service is great!

MESYAN
Germany
12 days using the app
December 8, 2024

10/10 service, Annie is Incredible when it comes down to help!

House Of Mate
United States
4 months using the app
February 19, 2025

Fantastic product and amazing customer service.

zijie
China
7 days using the app
February 5, 2025

Top, ça a vraiment changé l'aspect de mon site, en plus le SAV est très réactif !

Teafuzen
France
28 days using the app
November 15, 2024

The experience has been amazing. No matter what problem I encountered, I was able to get timely help from the technical team. I used to be a graphic designer and tested a few platforms before finally choosing Gempage. It seems I made a very wise and correct choice

Glowtide
China
About 1 month using the app
November 20, 2024

I’m truly impressed by the customer service team of this app, especially Jeremy! Thank you so much!! They are incredibly engaging, kind, and always willing to go the extra mile to help. Every time I reached out, they responded quickly and provided clear, helpful solutions to my concerns. Their professionalism and friendly attitude make the entire experience so much better. I highly recommend this ...

Yoobure Home
Hong Kong SAR
5 days using the app
November 27, 2024

Easy to use once you get the hang of it. Their support level is phenomenal, shout-out to Tony who is super patient and helped me with making my page awesome!

Shophouse Studio
United States
7 days using the app
January 24, 2025

Great app!

ExpertPower Direct
United States
About 4 years using the app
October 23, 2024

I’ve been using Gem for a year now, and I’ve really enjoyed the experience. Working with Gem is incredibly straightforward and user-friendly, making it easy to create and customize my website. The support team deserves a special mention—they’re excellent! They’re always responsive and ready to assist with any questions I have, which gives me confidence in using the platform. Overall, I highly ...

Tailor Pets
United States
8 months using the app
January 6, 2025

Great support i love it

VierPfotenfreude
Germany
3 months using the app