Reviews (5,038)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting sales and streamlining management by consolidating multiple features into one platform. Its user-friendly drag-and-drop interface allows for easy creation of professional stores without coding. Key features like A/B testing and post-purchase funnels enhance page diversity and engagement. Exceptional customer support is noted for responsiveness and custom coding assistance, making it a valuable tool for enhancing e-commerce websites on Shopify.

January 25, 2024

Great app, easy to use, and excellent customer service.

Dash Grip
United States
8 months using the app
December 29, 2019

Great Support , Thanks Cindy for helping us solve the problem. App is quite friendly user, still in testing how to improve conversion rate

Shopreview.co
Singapore
8 months using the app
July 25, 2018

I've tried a few page builders and GemPages is by far the best. I started with a purchased template, but meanwhile the complete shop is created from start page to product page with GemPages. You can easily use the app drag and drop and let its creativity run free.
The Page Builder is great but the support is extra class. If there was a problem or I had difficulties with the implementation, I was helped one by one with live chat. And they really took their time.
Earned 5 stars

Noallani
Germany
8 months using the app
December 1, 2018

I am so glad I found GemPages Page Builder!!! it is making the whole process a whole lot easier and streamlined.
Can't even imagine how I would be building my online store without it!!!

Customer support is great; they'll respond very quickly and hang in there until you get what you need to get
done finished.

Thanks Gem Builder!

The Conscious Lab
United States
8 months using the app
August 14, 2023

Customer service is amazing, it really feels like they are working with you. They want to see you succeed!

Lifetime
United States
8 months using the app
February 6, 2021

Very professionnel for help you and app very good for page ! Thank you team. My shop now is very good

MJ FRANKO
South Korea
8 months using the app
January 13, 2023

Support is great. Any time I have an issue I use the support chat right in the page builder, and someone usually answers within minutes. The page builder itself does not take that much time to get the hang of. Recommended!

Hunting Grounds USA
United States
8 months using the app
GEMCOMMERCE CO., LTD replied January 15, 2023

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. We're always happy to give you a hand whenever you need it.

Best wishes!

December 12, 2023

Ken was able to help me with multiple issues as well as being clear and concise with his explanations using Loom. Highlighly recommend the customer support feature on this app!

FluffyPuff
United States
8 months using the app
October 2, 2019

Amazing app and online service! The team is so responsive and helpful, these guys are on top of things!

Meryl's®
France
8 months using the app
December 27, 2019

Do you want to create a customized theme. What you normally have to do for a lot of money. This app offers the solution. Without coding. It is awesome. the drag and drop system works great.

The most important thing is that it is a super good support team that is always ready to answer your questions or solve problems. I have used the support of gempages 3 times. Every time within 30 minutes I get an answer and I get help very quickly. I want to thank you very much. Keep it up

FX Coaster
Netherlands
8 months using the app