Reviews (5,039)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting sales and streamlining management by consolidating multiple features into one platform. Its user-friendly drag-and-drop interface allows for easy creation of professional stores without coding. Key features like A/B testing and post-purchase funnels enhance page diversity and engagement. Exceptional customer support is noted for responsiveness and custom coding assistance, making it a valuable tool for enhancing e-commerce websites on Shopify.

March 24, 2023

Very quick response time, great service and ready to take on all tasks for their customers.

Really happy with their customer service :)

Bónvörur
Iceland
8 months using the app
GEMCOMMERCE CO., LTD replied March 27, 2023

Thank you for taking the time to share this positive rating! I will surely pass your kind words to our team.

August 1, 2023

Really amazing product, that is extremely user friendly. Certainly beats the other similar page builder apps in terms of features. The customer service is the real highlight. Having someone always on call to help with seemingly complex technical questions, is far beyond my expectations. Mona and Amy always one hand to solve my technical questions almost immediately.

Aneechi Kids
United States
8 months using the app
April 13, 2021

Great app, helpful support! See above. See above. See above. See above. See above. See above. See above. See above. See above. See above. See above. See above. See above.

shopsoarcosmetics
Latvia
8 months using the app
January 28, 2023

I love using GemPages. It's intuitive and easy to navigate! Also, support team is really awesome and is always there to answer any questions! Tony was especially helpful when I was stuck while building the page. I would recommend GemPages to any ecommerce beginners!

Smile Skin Store
Canada
8 months using the app
GEMCOMMERCE CO., LTD replied January 30, 2023

Thank you for leaving us this such wonderful review! We are thrilled that you enjoyed your experience with GemPages editor and our support service!
We're always there to assist whenever you need!

Best wishes!

January 17, 2023

Letty from the support team has helped me a lot in my doubts. About the gempages integration I'm happy for now, but I'm testing it already.

GLIMMERING
Spain
8 months using the app
GEMCOMMERCE CO., LTD replied January 20, 2023

We're proud to assist with your business. Glad to hear that Letty was there to help you get familar with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email support@gempages.help. Thank you very much!

January 26, 2021

Excellent app, super fast response to any queries, they go above and beyond in helping out, highly recommended

JUSTPRETTYCHIC
United Kingdom
8 months using the app
Edited November 4, 2019

wonderful app, lots of possibility, and good assistance and reactive if you need help!!
I recommend

houssier
France
8 months using the app
October 6, 2020

excellent customer service and app features. designing websites and different pages is easy and fun with gempages and whenever i have an issue, the customer support team is always there for me

CarbonFeel
United States
8 months using the app
July 20, 2022

Je remercie Tony qui a été tres professionnel et réactif pour résoudre les problèmes de mon site . =)

TRAININGBOX
France
8 months using the app
GEMCOMMERCE CO., LTD replied July 21, 2022

Thank you so much for taking your time to leave us a review! I'll surely pass your kind words onto our support agent (Tony). Please don't hesitate to contact us via live chat or email support@gempages.help if there is anything more we can do to assist.

May 17, 2023

Amazing Customer Support, Whenever I have a question they typically respond within a few hours. They can get hands on access which makes fixing issues effortless. Thanks Tony!

Stat Brands
United States
8 months using the app
GEMCOMMERCE CO., LTD replied May 17, 2023

Thanks for taking the time to rate us, your feedback is greatly appreciated and helps us maintain a high level of service for our customers. Please let us know your concerns, if any. We guarantee that we will do everything in our power to ensure that you are completely satisfied.