Reviews (5,039)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting sales and streamlining management by consolidating multiple features into one platform. Its user-friendly drag-and-drop interface allows for easy creation of professional stores without coding. Key features like A/B testing and post-purchase funnels enhance page diversity and engagement. Exceptional customer support is noted for responsiveness and custom coding assistance, making it a valuable tool for enhancing e-commerce websites on Shopify.

Edited April 29, 2020

Cindy helped me. Very attentive support and great building blocks. Easy to navigate all the pages. If you are looking for a quick way to change up your pages, this app is for you!

Twiin.Co
Canada
8 months using the app
December 5, 2022

Great functions and also the support is very good! Thank you very much for helping us to integrate the functions we need.

apaw
Germany
8 months using the app
GEMCOMMERCE CO., LTD replied December 11, 2022

Thanks so much for supporting us with a 5-star review. It's wonderful to hear that you are satisfied with what GemPages provides. We will continue to strive to make your experience even better moving forward.

December 7, 2023

I've been using GemPages for the past 6 months. We migrated our site from Wordpress to Shopify and had to completely rebuild the site. It was a big job, but it was a pleasant job as soon as we started using GemPages.

This app doesn't have ever feature that you could ever want, but it has almost every feature. The Shopify page builder is a joke compared to what you can do with GemPages. And above all, the customer support is top notch. They are extremely responsive and extremely helpful. I can't recommend this app enough.

Tru-Tone
United States
8 months using the app
January 7, 2020

Great app to design your website in a very easy and efficient way. Not everything is possible and you'll probably have sometime to pass through Shopify directly or through another app, but overall, in order to design your web pages, it is very very useful and very easy to have great results.
Also, the support is great as long as you choose at least the "mid range" subscription which is I think the best one.
Just try it at least for one or two weeks and you'll probably keep it for your project.

modest-avenue
France
8 months using the app
November 4, 2020

GemPages is an amazing tool for creatives like me that wants to design everything by themselves! Highly recommended!

rawnatura
Belgium
8 months using the app
December 18, 2019

Thank you to the support team. They are very reactive and they provide all answers needed. Thank you Tina, Ann, Cindy, Chris etc.

Luna Clarke
France
8 months using the app
September 8, 2020

i love this app. we've ported our pages from code onto it. i would love if they had a/b testing. i love gempages and happily pay for this tool,

Earthseed
United States
8 months using the app
April 14, 2021

Really impressed with this app - it has great functionality. Also it has a top notch support team who have responded to my many questions with positivity and a can-do attitude.

Mighty Fine
United Kingdom
8 months using the app
July 31, 2018

I'm currently in the build out phase of my store, which I used the Shopify theme to design all of my pages, but something was missing, my site appeared boring and uneventful to me. It was not the way I wanted to present my launch, nor represent my brand. I had seen this app and didn't initially want to pay for the service. So here it is right before a soft launch, with tons of other task to complete, I decided to install the app and check it out for the 7 day trial. I downloaded an app prior to this one for the same intended purpose, but because of the difficulty it presented with my time frame, I felt that it wasn't for me, and uninstalled it.

I'm in the process of recreating my Home Page, and my store came alive. It looks professionally done! One of the elements that stuck out to me, and there are many, but the fact that instead of everything being confined to the center of the page with space on both sides was not desirable. My site now spans across the whole page! The generic look is gone!!

I must speak of the customer service. I installed this app about 12 am, immediately there was a rep on the chat to assist with any issues that I had during the initial installation as well as to answer any questions with regards to use of the designing modules. I sent a chat later in the morning and they may have been gone, but in a timely fashion, I received an email addressing all of my concerns that I left in the chat. So this evening when I logged in, guess who was there, one of their awesome team members, sending me a request to enter the admin of my site to walk me through some of the questions I asked.

I'm not a smoke blower! They really have an awesome product as well as an awesome team! Response time was on point. If your building out a store, I'm sure you know how important response time is especially when revising your entire store:)! I will update my post after launch and update my review as to how everything performs, etc... I read reviews to make a partially informed decision when selecting a product, I hope this one helps you! Much success!

Southern Girl Notary Llc Self Service
United States
8 months using the app
February 28, 2023

Great app and even greater support. Everytime I need something I go directly to chat and one of the wonderful people there help me in no time. We'll definitely keep using it for a long time. Thank you!

BIG STORE (SC Dynamic Tools SRL)
Romania
8 months using the app
GEMCOMMERCE CO., LTD replied March 1, 2023

Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.