Reviews (5,043)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting sales and streamlining management by consolidating multiple features into one platform. Its user-friendly drag-and-drop interface allows for easy creation of professional stores without coding. Key features like A/B testing and post-purchase funnels enhance page diversity and engagement. Exceptional customer support is noted for responsiveness and custom coding assistance, making it a valuable tool for enhancing e-commerce websites on Shopify.

Edited March 2, 2018

I use this app since a few months and I'm very happy. You can design beautiful pages very quickly, and the customer service is awesome and reactive.
The best drag and drop app on the market !

Sellerie Historia
France
About 1 year using the app
September 29, 2020

APRIL is the best support representative I've ever seen. She is always there for you. Thumb up and keep up the good work!

Beckham Luxury
United States
About 1 year using the app
June 21, 2018

It's a really good app! really helpful team!

Teogoni
Denmark
About 1 year using the app
December 2, 2020

The program is simple to use; really like this app. Amazing customer service - they are super friendly and extremely helpful with all questions. Huge plus!!!

Warmzy Club
United States
About 1 year using the app
August 30, 2022

Been using the app for a couple of weeks. All good so far. Prices are fair and the service is great and the team is always very helpful.

The Wine Cat
Germany
About 1 year using the app
GEMCOMMERCE CO., LTD replied September 5, 2022

Thanks so much for supporting us with a 5-star review. It's wonderful to hear that you are satisfied with what GemPages provides. We will continue to strive to make your experience even better moving forward.

April 9, 2020

I really recommend, this apps, because it allows you to design, optimized sales pages. The support is very responsive. That's what you are looking for when you use an app, a support that does everything to help you!

ImperialÔ
France
About 1 year using the app
August 11, 2022

Never in my life have I worked with an app with SO MANY BUGS! Texts come out of nowhere, if you undo a tiny change, it undoes the work of an entire day and if you try to pess CTRL+Y it doesn't work. Links don't work, if you edit the code (correctly) it won't let you adjust the font-sizes (WTF?!). I am spending more time with the assistance than building the pages. Going back soon to Pagefly

Midnuances
Italy
About 1 year using the app
GEMCOMMERCE CO., LTD replied August 11, 2022

Hi Matteo,

Thank you for taking the time to provide us your feedback! Please accept my apologies for the recent frustration you've experienced.

I have checked the issues and it appears that the issues happened when we had some unusual theme codes and it affected to our store design. Mona & our technical staff has added the scripts, and this is now fixed very quickly, could you please help us check and let us know how it goes?

Again, your satisfaction is invaluable to us and we set a high standard for ourselves. In this instance, we clearly dropped the ball and we are certainly disappointed to hear that we did not meet the mark, but going forward will ensure this does not repeat itself. Please let us know if you have any additional questions, concerns, or comments. Feel free to reach us via email at support@gempages.help or live chat.

Thank you again!

James | Customer Success Manager
GemPages Page Builder

June 7, 2023

Risposta immediata, esauriente e molto chiara. Mi sono trovata davvero bene, personale cordiale e preparato. Grazie mille a tutti voi!

zonezenit2023
Italy
12 months using the app
GEMCOMMERCE CO., LTD replied June 8, 2023

Grazie infinite per il tuo prezioso feedback! Siamo felici di sapere che hai apprezzato la nostra risposta immediata, esaustiva e chiara. Il nostro obiettivo è quello di fornire un servizio cordiale e preparato, quindi è fantastico sentire che ti sei trovato/a bene con il nostro team.

Ci fa molto piacere che la tua esperienza sia stata positiva e vogliamo ringraziarti per averci scelto. Se avessi bisogno di ulteriori assistenza o avessi altre domande, non esitare a contattarci. Saremo sempre qui per aiutarti.

Ancora una volta, grazie di cuore!

January 23, 2020

The app is perfect to build pages as you want to do so. The support team is very helpful and friendly!

Exlibris Baco
Portugal
About 1 year using the app
January 10, 2018

First day of using it and already loving this. Best part of it is the incredible responsive customer support that replied within a minute of query. Definitely recommended

Koyara
Malaysia
About 1 year using the app