Reviews (5,001)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting sales and conversions with features like post-purchase funnels and extensive customization options. Its drag-and-drop interface and variety of widgets allow for creating unique, professional stores without advanced coding. The wide range of templates and free custom coding options are also highlighted. Customer support is praised for being responsive, professional, and helpful, providing clear, detailed guidance that enhances the user experience.

March 22, 2020

I love this app but for some reason my themes be messing up every time i switch from desktop to phone and its really annoying please fix it asap

Royalty Mobile
United States
About 2 months using the app
May 12, 2020

Pretty cool app but didn't liked the costumer care it feels like they almost don't want to help you

Artchu
Israel
About 1 month using the app
March 20, 2021

The app whas not right for me but everyone was very friendly and helpful. I expected a little bit more user friendly. Thank you.

Elka Gate
Netherlands
About 1 month using the app
GEMCOMMERCE CO., LTD replied March 22, 2021

Dear valued customer,

Thank you so much for your constructive feedback. It’s also exactly what we’re working on to improve the customer experience and get the best out of the ...

June 3, 2020

I used it alot and its a very very good tool! But once you start editing and using it and suppose you manage a few pages, the app starts to lag and it brings alot of pain! Lets hope for an update!!!

The Everything Pro Store
India
9 days using the app
Edited May 26, 2020

Hi, we are still waiting for APRIL to resolve the collection display issue which is a obvious bug...
We have 2 other stores using GEMPAGES and there is no problem.. (no big issue i.e.) but we encounter the collection page displaying the wrong product items.. please settle it ASAP for us and as mentioned to APRIL (your support staff), we need to go live tomorrow... Please assist... It may also ...

heartlandfood
Singapore
3 days using the app
March 19, 2019

I have had some problems with the editor of Gempages that did not work very well on my Lenovo computer. However I did experience great customer service that wanted to help me out with my problems, so that is definitely a plus.

SooSmooth
Denmark
About 1 hour using the app
Edited March 15, 2017

I came across this app because I submitted a request for help from a Shopify expert with a project for my store. #getshoplaunch responded straight away - unfortunately with a canned response promoting their app.

"Stephi, Thanks for reaching out. In case you want to customize your pages without hiring a developer or designer. Our GemPage is great for you.

We' have launched a Page Builder called ...

Somewhatobsessed
New Zealand
17 minutes using the app
Edited October 20, 2023

Installed the app to try it. I decided it was not for me. Used the safe uninstall feature that is supposed to remove all the code. It did not work. I still have over a dozen templates, snippets, and so on added to my themes, including my live theme. Support reached out to help the next day, but I did the removal myself to speed up the process.

Canvas by Numbers
United States
GEMCOMMERCE CO., LTD replied October 19, 2023

Dear Francisco,

We apologize for the inconvenience you experienced with our app's safe uninstallation. This was not our intention, and we understand your frustration. Rest ...