Reviews (2,570)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting conversion rates and enhancing site aesthetics with its easy-to-use drag-and-drop interface and extensive customization options, requiring no coding skills. Features like A/B testing and AI enhancements optimize page designs, while integration with third-party apps adds versatility. The support team is noted for being responsive and efficient, often providing more than basic assistance.
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Gem Pages has been the best app to add to my Shopify experience! It has made making impactful pages (as a very novice website manager) very simple. Their support is top notch! Just get it.
Good day Red River Valley Garden Tour,
Thank you so much for your detailed feedback! We’re thrilled to hear how GemPages has made your Shopify journey easier and more impactful, even as a novice website manager.
Your recommendation means a lot to us.
If there’s anything we can assist with in the future, feel free to reach out — we’re always here to help.
Auri
GemPages Customer Support Manager
Love the effectiveness of the app! Some things can be improved, such as implementing in-app page speed improvement tools, but the customer service is great. The moment I reach out, I know I'll get help with my issues. I appreciate the team!
Hello Trevit,
Thank you so much for your kind words and for sharing your experience! We're thrilled to hear you're enjoying the effectiveness of GemPages and that our customer service team has consistently been there to support you when needed.
We also truly appreciate your feedback about in-app page speed improvement tools — suggestions like yours help us grow and improve. Rest assured, our team is always exploring ways to enhance the platform.
Thanks again for being part of the GemPages community!
Auri
GemPages Customer Support Manager
I love this app. Been using gempages since 2023, this app is absolutely amazing. Annie and her teammate helps me a lot when I try to explore some new features for the best CRO. Highly recommend Gempages.
Good day Glov Infuse,
Thank you so much for your thoughtful review and your trust since 2023! We're thrilled to know that Annie and her teammate have been able to support you with exploring new features for your CRO.
We’ll definitely share your kind words with Annie — this will surely brighten her day!
Should you need anything else in the future, please feel free to reach out — we’re always happy to assist you anytime!
Auri
GemPages Customer Support Manager
I've had an amazing experience using Gem Pages so far! I'm currently on the free plan (just 1 page), but the level of support I received has been incredible—far better than many paid apps I've tried. Every time I faced an issue, the support team responded promptly and resolved it efficiently.
A special shoutout to Abiola, who was incredibly patient and helpful throughout. No matter how many questions I had, Abiola stayed kind, professional, and made sure everything was taken care of.
Truly impressed with the support and service. Highly recommend Gem Pages!
Good day 11 Moons,
Thank you for taking the time to share your detailed experience! We're thrilled that you’re having such a wonderful journey with GemPages, even on the free plan.
I’ll definitely make sure Abiola sees your kind words — they’ll truly appreciate hearing how much their help meant to you.
If there’s anything you need in the future, feel free to reach out — we’ll always be more than happy to assist.
Auri
GemPages Customer Support Manager
I've tried several page builder apps, but GemPages is by far the best. It takes a little time to understand how everything works, but once you go through it once, it becomes really easy to use.
I had an issue and reached out to customer support, and Roxanne helped me out. She was super friendly and provided amazing assistance. Thanks to her, I was able to solve my problem quickly.
Hello QUAVI,
Thank you for sharing your thoughtful feedback! We’re honored to hear that GemPages stands out among the page builder apps you’ve tried. It’s true that there can be a bit of a learning curve at first, so we’re glad you stuck with it and found it easy to use over time.
We’re also so happy to hear that Roxanne was able to help you out! She’s a star on our team, and your kind words will mean a lot to her. If there’s ever anything else you need, we’re just a message away.
Wishing you continued success with your store!
Auri
GemPages Customer Support Manager
Brilliant web page builder, by far the best one I've used for Shopify. Super easy and intuitive to use, while being extremely powerful with the functionality you can add - such as custom coded sections which you can implement directly on the page rather than having to go into the liquid sections. And if you ever need assistance, the customer support is super quick to respond, friendly and helpful. Mona has helped me navigate various features while I am learning the app. 10/10 all round.
Hello,
Thank you for your thoughtful feedback! Your satisfaction is our top priority, and it’s rewarding to know you’re enjoying the experience with GemPages.
We’re just a message away if you run into anything else.
Auri
GemPages Customer Support Manager
I am in love with the website it is possible to create with Gempages. Sleek, modern, minimalistic, flexible. At first I was under impression that in the "Build plan" only 20 sections could be created across the website. Actually, it's 20 global theme sections that are universal and can be used across all pages. Additionally, you can create and use unlimited number of unique pages that allow to design a decent website and blog pages. I am loving it.
Wow – thank you, QUOTELETS! We love hearing that you’re able to create such sleek and minimal designs with GemPages.
If you ever need a hand with your next creation, we’ve got your back.
GemPages Customer Support Team
What an amazing experience and customer support. My conversion rate has went up significantly thanks to GemPages. The ecosystem with the A/B testing is also AMAZING. I've been using shopify for 7 years and this is my favorite app.
Customer service is also incredibly helpful and help instantly, Ken is a star!
Thanks:)
Hello NordLabs Gaming!
Thank you for the fantastic review! We're so glad to hear that GemPages and our support team have made such a positive impact on your conversion rate.
Ken will be thrilled to hear your kind words!
If you ever need anything else, feel free to reach out — we’re always here to assist you!
Cindy
GemPages Customer Support Supervisor
GemPages is super easy to use and gives a lot of flexibility to design your pages exactly how you want with many templates to choose from.
Also, the customer support team is fantastic. They responded quickly, were very friendly, and took the time to understand my issue. Within a short time, they provided a solution that worked perfectly. I really appreciate their efficiency and dedication.
Hello DOUVOS CONTOUR,
Thank you so much for the amazing feedback! We’re glad to hear that you enjoy the flexibility of GemPages and found our support team helpful and responsive. We’re always here whenever you need us!
Auri
GemPages Customer Support Manager
I've been using GemPages since last year. I love the flexibility it gives me to customize pages. I had a question on integrating a 3rd party app and Teniola was super helpful. Highly recommend!
Hello Cool Gear Pro!
Thank you for the kind words and for being with us since last year! We're thrilled that GemPages is giving you the flexibility you need.
We’ll be sure to pass your appreciation to Teniola — they’ll be glad to hear it!
If any new questions pop up, we’re always just a message away.
Auri
GemPages Customer Support Manager