Reviews (2,657)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust customization capabilities that boost sales and engagement. Its user-friendly drag-and-drop interface allows for easy creation of optimized pages without coding skills. Features like A/B testing and responsive controls, along with seamless third-party integrations, enhance its utility. Exceptional customer support is frequently praised for responsiveness and effective problem-solving. Integrates smoothly with Shopify themes, enhancing brand style and user experience.

May 27, 2025

i dont usually write reviews but today i thought i should because i have using GemPages for over a year now and it has helped my business website launch time a lot. Easier drag and drop function than shopify, preloaded templates and ability to preload images are some of the best functions of a website builder app you can ever want which you get in this app for free. I dont think i will ever stop using GemPages, keep growing GemPages...

THE COED BOX
United Kingdom
About 2 months using the app
GEMCOMMERCE CO., LTD replied June 17, 2025

Good day THE COED BOX,

Thank you so much for taking the time to share your thoughtful experience, especially as someone who doesn’t usually leave reviews!
We’re thrilled that GemPages has helped your business website launch faster and that you’re enjoying the flexibility of our drag-and-drop features and preloaded templates.
Your feedback means a lot to us as we continue to grow and improve.

If you ever need anything else, don’t hesitate to reach out — we’ll always be happy to support you anytime.

Auri
GemPages Customer Support Manager

June 12, 2025

My skill level is fairly low. It isn't easy at first, that's for sure, but what you can achieve on this app for the price is impressive. I must do some training as I bother the helpdesk every day trying to work stuff out! They are always extremely helpful and knowledgeable, there isn't anything they haven't been able to fix.

Biteback Products
United Kingdom
3 months using the app
GEMCOMMERCE CO., LTD replied June 17, 2025

Good day Biteback Products,

Thank you for sharing your journey with us in such detail! We truly appreciate your kind words, and we’re delighted to know that our support team could be there whenever you needed assistance.
Your progress means a lot to us, and we’re always here to help you explore even more possibilities with GemPages.

If you encounter anything else along the way, don’t hesitate to contact us — we’re always ready to support you!

Bella
GemPages Customer Support Supervisor

June 26, 2025

I am using GemPages for my shopify store. It is great to custimise the shop beyond standard templates. GemPages gives a lot of additional options without coding skills required. Also their cusomter support is great (I got instant support from their team, namely Pauline). I highly recommend GemPages as a pagebuilder together with shopify.

Plend
Singapore
5 months using the app
GEMCOMMERCE CO., LTD replied July 3, 2025

Good day Plend,

Thank you so much for sharing your positive experience! We're delighted to know that GemPages has empowered you to customise your store with ease, and even better that Pauline was able to provide instant support when you needed it. She’ll be so pleased to hear your kind words!

Should you need further support at any point, we’ll always be just a message away and happy to assist.

Warmest regards,
Bella
GemPages Customer Support Supervisor

July 10, 2025

Very intuitive page builder. I have no experience of building pages yet Imanaged to build a really decent looking landing page. I had one small issue I needed support with and it was dealt with quick and efficiently. Highly recommend. I'm looking forward to building more pages

Comfizz
United Kingdom
2 months using the app
GEMCOMMERCE CO., LTD replied July 18, 2025

Good day Comfizz

Thanks for the detailed feedback. We're happy to know that GemPages helped you build your landing page easily, even without prior experience. That’s exactly the kind of simplicity and efficiency we aim for.

If you have more pages to build or any other questions, we’ll be right here to help.

All the best,
Justin
GemPages Technical Support Leader

April 26, 2025

My experience has been great with GemPages. The page builder is the best available in my option. You can take designs from Figma and import and develop them in GemPages for your Shopify page and they have a TON of different very nice templates for product pages, any type of section you can think of for an ecommerce store, and so much more!

The support team is amazing. Jamie and Annie from GemPages were actually able to solve a loading screen issue that was had us pulling our hair out for weeks! They found that it was an issue with our theme and installed custom code to resolve it. GemPages and their team are the best built for Shopify page builder by far! Amazing. Will continue to use and highly recommend.

iAura
United States
4 months using the app
GEMCOMMERCE CO., LTD replied April 28, 2025

Hello iAura!
Thank you for sharing such an incredible review!
We're thrilled to hear that GemPages has helped you bring your Figma designs to life and that you enjoy our wide range of templates.

Huge thanks for mentioning Jamie and Annie — we’ll make sure they hear your kind words!

Should you need any assistance down the road, just reach out — we’re always here to support you.

Auri
GemPages Customer Support Manager

June 2, 2025

I really like GemPages and it's features, it makes it easy to build out the site. BUT, unfortunately it greatly impacts the speed and performance of my website and it's a big issue. Every developer I hire tells me that GemPages is the biggest issue my site has. In order to provide the best experience to customers, GemPages really needs to find a way to make their builder function within Shopify better. The annual fee and having to constantly find a developers is just too much to worry about.

Wicked Cat
United States
About 1 year using the app
July 10, 2025

Nathan was a LIFESAVER today. He was incredibly thorough in investing the issue I had with my post-purchase upsell page and helped me find a workable solution. He really went above and beyond, testing on his own store to make sure it would work for me. I'm forever grateful for such a thoughtful and diligent mind! Cannot express my appreciation enough. I love that I can count on GemPages to come through at the critical hour!

Somnivae
United States
About 1 month using the app
GEMCOMMERCE CO., LTD replied July 18, 2025

Good day Somnivae,

We're truly touched by your kind words about Nathan. He will be so thrilled to hear that his dedication made such a difference during a critical moment!

If there's ever anything else you need, please don't hesitate to reach out – we'll always be here for you.

Emma
GemPages Customer Support Supervisor

June 4, 2025

GemPages has been such an easy platform to learn and the support team is fast and wonderful. We've only been using it about a month now but we're totally transforming our shop with high-converting beautiful pages. Highly recommend!

Saged
United States
About 1 month using the app
GEMCOMMERCE CO., LTD replied June 17, 2025

Good day Saged,

Thank you so much for your kind words! We're happy to hear that GemPages has been easy to learn and that your shop is already being transformed with beautiful, high-converting pages.
Hearing your success after just one month truly inspires our team!

If you ever need further support, please don’t hesitate to reach out — we’re always here and happy to assist.

Bella
GemPages Customer Support Supervisor

June 5, 2025

Jeremy and Abiola are absolute legends, top class support!

The product is amazing, building your own page has never been easier. But the Customer Support team is what takes it to a completely different level.

My Store
United Kingdom
3 months using the app
GEMCOMMERCE CO., LTD replied June 17, 2025

Good day,

Thank you for your fantastic feedback! We’re so glad to hear that Jeremy and Abiola provided top-class support for you.
We’ll definitely pass your kind words along — this will make both Jeremy and Abiola’s day!

Should you ever need any further support, please don’t hesitate to contact us — we’re always here to help you out!

Bella
GemPages Customer Support Supervisor

July 5, 2025

Gem Pages is absolutley incredible, they have a quick and responsive team to support their incredible app and it is just an amazingly satsifying experience to work with their software knowing that any potential roadblocks you may have can be solved in minutes, special thank you to Anthony one of the many involved in this incredible operation as he recently helped me figure out some of the issues I was confused with myself! 10/10 highly recommend.

NUVEX
United States
30 days using the app
GEMCOMMERCE CO., LTD replied July 18, 2025

Good day NUVEX

Your feedback made our day! We’ll be sure to pass your special thanks to Anthony — he’ll be delighted to know he made a difference.

Thanks for trusting us with your store’s needs, and feel free to reach out anytime.

Cheers,
Bella
GemPages Customer Support Supervisor