Reviews (5,053)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting sales and streamlining management by consolidating multiple features into one platform. Its user-friendly drag-and-drop interface allows for easy creation of professional stores without coding. Key features like A/B testing and post-purchase funnels enhance page diversity and engagement. Exceptional customer support is noted for responsiveness and custom coding assistance, making it a valuable tool for enhancing e-commerce websites on Shopify.

March 27, 2020

I always look for more to do with my website and want to have lots of freedom and creativity when I edit my website. This app lets me do that perfectly and I prefer it to any website builder out there. They also have very good customer service. Tina was especially helpful in helping me set up and link multiple collection pages. I definitely recommend to anyone who wants the best for their website.

Skin Care Crate
Canada
4 months using the app
August 14, 2023

i had a slight issue with some images displaying on my store,
i decided to hit the chat button down the bottom and try and ask for help,
the support staff within minutes responded, had a look, they needed to dig deeper, then a short few minutes later they responded with a fixed version,
i randomly said if you see any thing else on the page that they could see could need a touch up, thinking i would be told something generic like not our job, they had a look and came back to me with a couple of tweaks i missed and ideas to think about, 100% happy with gempages if this is the support offered

Cheeky-Prints
Australia
4 months using the app
GEMCOMMERCE CO., LTD replied October 9, 2023

Thanks for letting us know that your time with us was well-spent. Your words of encouragement are definitely a source of motivation. We'll surely pass your words along to the whole team.

August 31, 2020

I cannot complain about Gempages´suppor team, they have always been so nice to me when I´ve needed their help to create some complex stuff. Regarding the platform, I´me very satisfied with the landing pages that I have been capable of building with the tools and features it has.

Gainsz
United States
4 months using the app
April 19, 2022

I had this app 4 years ago and ended up removing it as I wasn't able to figure things out and wasn't really making enough sales to justify paying for the app. However, I am now able to justify the costs and am in need of customizing more pages and have more experience in building pages. I just reinstalled them and am really impressed with how far they have come since I first gave them a try. Not to mention how impressive their customer service is. They are extremely helpful, patient, and knowledgeable. I will be keeping the app this time around and utilizing you know what out of it! Definitely an app I recommend.

Sensual Sinsations
United States
4 months using the app
March 17, 2021

If I could, I would give 100 stars. The app functionality is beyond the question, it functions perfectly, but what knocked my socks off is the customer service. I was installing a thrid party app into the Gem Pages and because the app was updated the developers still haven't integrated it into Gem Pages so it couldn't function at all. Keep in mind that this was not Gem Pages fault or their job to fix but within 5 minutes of contacting them, they created a collaboration and edited code in my theme + added custom app settings so I can use the edited code on other product pages as well. In addition to that, so polite and friendly which makes me now a customer for life.

Officeopedia
United Kingdom
4 months using the app
July 28, 2023

The team at gempages are awesome, especially Bella, she's so helpful :) Bella was working with me for hours, helping me setup custom code and elements that i needed that I couldn't figure out myself! I'm new to website development and she's helped me every step of the way! The support is top notch from these guys! Highly recommend!!!

Penski Franko Holdings
Australia
4 months using the app
GEMCOMMERCE CO., LTD replied July 31, 2023

Thank you for spending your time leaving this review. Thrilled to hear that you have amazing experience with GemPages and our service!

Don't hesitate to reach us via live chat or email, if you need assistance. Thank you again!

March 6, 2023

Took them less than an hour to solve my problem.. Very efficient and friendly. Kept in touch via email as well as the chat

Sofeez Store
United States
4 months using the app
GEMCOMMERCE CO., LTD replied March 7, 2023

Thank you so much for taking the time to leave this excellent rating. We really appreciate your business. Please let us know what we can do for you in the future

January 2, 2023

This app has fantastic features with an expert and friendly team. Daniel from the support staff was able to quickly help me resolve a couple of major issues that we were facing in our store. In a matter of minutes, Daniel gave me updates as to the in-depth solutions that were implemented, keeping me in the loop the whole time. The whole experience here at GemPages for me has been an absolutely amazing one thus far, and I couldn't recommend it more to anyone trying to elevate their Shopify store.

MissThreader™
United States
4 months using the app
GEMCOMMERCE CO., LTD replied January 3, 2023

Hi,

Thank you so much for taking the time to provide feedback. We are so delighted that you rated our service 5 star as we strive to provide the best customer service for all our customers. Daniel was awesome. I'll surely pass your kind words onto him.
Don't hesitate to reach us if we can do anything to assist!

Best wishes!

December 7, 2020

This app is fantastic and easy to use . It's for everyone you don't need to be an expert. The support team is always helpful

JOSHUA SANDERS
Italy
4 months using the app
January 13, 2024

bella completa facile assistenza top

manualegestioneansia
Italy
4 months using the app