Reviews (5,017)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting sales and streamlining management by consolidating multiple features into one platform. Its user-friendly drag-and-drop interface allows for easy creation of professional stores without coding. Key features like A/B testing and post-purchase funnels enhance page diversity and engagement. Exceptional customer support is noted for responsiveness and custom coding assistance, making it a valuable tool for enhancing e-commerce websites on Shopify.

May 10, 2022

Very great application, as well as support, whatever you need they will solve it without any problems. My sincere recommendation to everyone :)

Coory
Serbia
4 months using the app
Edited December 31, 2018

We used this app to design our homepage and subpages. Easy to use interface and with great flexibility to adjust everything, value for money. Most importantly, swift response from support team - when we were having problem with the layout, superb!

LUMINANCE SYSTEMS
Malaysia
4 months using the app
December 5, 2022

Great customer support! They very responded quickly to my issues and fixed in in only a couple of hours. Very much appreciated

tuindecor
Canada
4 months using the app
GEMCOMMERCE CO., LTD replied December 11, 2022

Thanks for letting us know that your time with us was well-spent. Your words of encouragement are definitely a source of motivation. We'll surely pass your words along to the whole team.

February 28, 2020

I'm so glad that I found this app, They have a great app and also wonderful support. I highly recommend Gempages for everyone. This app is very easy to use, clean and simple. They always improve and update it everyday, I really like the new theme that they just changed recently, it even make cleaner and more organizer. Keep doing such a great job!

Zen Blades Club
United States
4 months using the app
March 3, 2021

Great app, lots of functionality and fairly easy figure out. The support team is also very helpful if you get stuck.

diono.co.nz
New Zealand
4 months using the app
GEMCOMMERCE CO., LTD replied March 5, 2021

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!

June 22, 2022

The support team is fast and very helpful. Really recommend newcomers to use this app to build your website.

Herbal Products from Thailand - Official Site
Thailand
4 months using the app
GEMCOMMERCE CO., LTD replied June 24, 2022

Glad to know that your time and effort spent with us was worthwhile. Nothing could make us happier. Contact us via live chat (on Business & Advanced plan) or email to support@gempages.help if you have any other concerns. Our professional customer services is always here to help.

Cindy | Customer Success Team
GemPages

August 14, 2023

Really great customer service support with any questions I had while building my site.

They helped me within 10 min of talking to them and gave me solutions in the form of videos and even templates that I could use immediately on my website. This is the 2nd webpage I'm creating using GemPages.. Would 100% recommend them.

Qwertyelfx
Singapore
4 months using the app
August 1, 2018

Excellent customer service and a bunch of possibilities to customize your store. Definitely my choice to design on Shopify. It changed all my perspective about what can I do with this platform!

Hipcam
Spain
4 months using the app
October 14, 2020

Awesome Help!! fixed all the problems I was having with the site and saved me hours of headaches! Thank you again Cindy!

Gravity Paws
United States
4 months using the app
August 25, 2018

I was in doubt, I tried other tools, but GemPages was the best in term of flexibility, outstanding customer service, and variety of editing tools, and the most important it works well with my custom theme. Also if you are looking for a real human support, they master it, and never let you down.

Zahrina Beauty Shop
Jordan
4 months using the app