Reviews (4,981)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its drag-and-drop builder and customizable templates that simplify creating professional, high-converting pages without advanced coding. Features like A/B testing and post-purchase funnels are praised for boosting sales. The customer support is noted for its responsiveness and expertise in integrating custom codes efficiently at no extra cost, making it a comprehensive, user-friendly solution for optimizing store performance.

December 13, 2023

This app has proven to be quite frustrating. The code of this builder is inaccurate and causes issues on the pages we construct. To exacerbate matters, the support and technical team seem to lack the necessary knowledge. It's disheartening that they appear to be uninformed and unhelpful.

Asqnorhtjersey
United States
3 months using the app
GEMCOMMERCE CO., LTD replied December 14, 2023

Dear Shreeram,

I sincerely apologize for the frustration you've encountered with our app, and I appreciate your candid feedback. We've taken your concerns seriously and have diligently investigated the issues you flagged.

After identifying the root cause, our technical team has implemented the necessary fixes to ensure smoother functionality. We understand the importance of accurate code and the impact it has on the pages you construct.

I regret any confusion caused by our initial lack of explanation. We are committed to continuous improvement and are grateful for the opportunity to address and resolve the issues you've highlighted. Our Customer Success Manager has already been in touched with you to provide a full explanation. We hope it's clear to you about the issue.

If you have any further questions or require additional assistance, please feel free to reach out. Your satisfaction is our priority.

Best regards,
GemPages Support Team

November 20, 2018

i used this app to do my product pages and other pages , its really easy to use , and the support team can help you with advices and more , i totally recommend it

Mashees
Canada
3 months using the app
May 15, 2023

Gem pages has enabled us to elevate our website to a new level while saving time due to their great templates options and easy to use interface. Their customer support team is always on the ball and goes above and beyond to assist, surpassing the minimum expectations, to assist us effectively and timelessly. Highly recommend.

Michaels Bouquet
Kenya
3 months using the app
GEMCOMMERCE CO., LTD replied May 15, 2023

Thank you for taking the time to share your feedback with us. We're thrilled to hear that GemPages has enabled you to elevate your website to a new level and that you've found our templates and user interface easy to use. We appreciate your willingness to recommend our services to others. It means a great deal to us that you trust us enough to refer us to your network.

If you have any further feedback or suggestions on how we can improve our platform or services, please don't hesitate to let us know. We value your input and are committed to continuously improving our product to better meet the needs of our users.

December 5, 2023

I just wanted to drop a quick note to express my gratitude for the incredible support I've received. Your team is not only super friendly but also incredibly helpful. It made a significant difference in my experience.

I'm looking forward to more features being available on V7 soon. Keep up the fantastic work!

JOM
Sweden
3 months using the app
November 28, 2022

I love this app, the team is very supportive and they fix any issues so quickly. They have very nice templates to work with and the tutorials are very helpful

TBESTO
Canada
3 months using the app
GEMCOMMERCE CO., LTD replied December 2, 2022

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. We're always happy to give you a hand whenever you need it.

Happy Selling!

November 7, 2023

GemPages gives the option to create any type of landing page, manage content, access code, and insert custom code (we use for contact forms integrated with CRM) - many excellent tools!
And the most awesome feature discovered lately = if you manage more than 1 Shopify shop - it is possible to transfer pages = AMAZING!!! So much time saved!!!!
Awesome tool to build a more professional store.

USD Shop | SPH Engineering
Latvia
3 months using the app
July 16, 2018

GemPages is by far the best page builder app, and the developer there (Chris) is an absolute rockstar. Super easy to make stunning pages, and if you hit a snag, they will help you out right away. Give it a shot people!

Crackle Fireplaces
United States
3 months using the app
June 20, 2022

Great Service, The Support Team is Polite and able to solve the gem page issue. Thanks you very much.

Tropiicana
Singapore
3 months using the app
GEMCOMMERCE CO., LTD replied June 22, 2022

We are so delighted that you rate our support 5 Star. We strive to provide just that for all our customers. We're excited to be your companion as you watch your business growth.

April 15, 2021

GemPages is awesome. It's so user friendly and I was surprised how quick I learned it. There was a few things that I could not figure out, and all I had to do was send a chat and support (Tom) fixed it right away. Super satisfied.

The Hot Dad Store
United States
3 months using the app
September 6, 2023

As a team without webdeveloper, GemPages was very accessible and intuitive to build a beautiful store. The support team is amazing, and the tech team even helps us to write custom code. We are very happy with this page builder!

ImmunoWars
Netherlands
3 months using the app