Reviews (4,931)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its user-friendly design tools and exceptional 24/7 customer support, which includes custom coding help. They appreciate the intuitive drag-and-drop interface, extensive customization options, and seamless integration with other apps. Features like A/B testing are noted for their cost-effectiveness. Merchants report improved conversion rates and enhanced store aesthetics, significantly benefiting their business.
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Great app and wonderful support team. The most responsive team for any app I have used. Well worth the money
I received excellent support from start to finish. I highly recommend this app
This app worth every penny in my opinion. It's versatile, has many templates and other options to choose from or get inspiration from. It's quite easy to use, bare in mind, practice makes it perfect, so do not be discouraged from step one. With GemPages you can do your own website like no one else. Love it.
good customer service
indeed very good app. Support was also great!
If you want a beginner layout design, you can choose the gem page, but if you want a webpage with transition and animation, you must search for another web design platform. Gempage can't provide transitions and animation and does not support importing transitions from other web design platforms. In hook and crook you want transition then they provide other service which is paid. Means first you have to pay for gempage pro plan for enable there pro function and then buy another plan for animation and other things. This is not win-win situation in gempage and their customer. Waste of money.
Dear Levathon,
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t meet your expectations. While we strive to accommodate as many customization requests as possible, there are certain advanced design elements, such as complex transitions and animations, that may require additional specialized services. Our team is always happy to help within the capabilities of our platform, but for highly customized features, we sometimes need to recommend external solutions to ensure the best outcome.
We understand your frustration and appreciate your understanding as we work to continuously improve our offerings. If you would like to discuss your concerns further or explore how we can better assist you, please don’t hesitate to reach out to our support team.
Thank you again for your feedback.
Best regards,
GemPages Customer Support Team
amazing support team, it's easy platform to work on. but the monthly fee is too high
I really like Gempages and the customuer service is dope!
Die App hilft wirklich sehr dabei, seinen Shop genau auf die eigenen Bedürfnisse anzupassen
Unbedingt! Sehr gute App und fantastischer Service. Es dauert nicht lange, bis man einen Mitarbeiter sprechen kann und dann wird man durch alle Themen, die einen interessieren geführt und jede Frage wird kompetent beantwortet.