Reviews (4,824)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting sales and conversion rates through its post-purchase sales funnels and comprehensive platform, reducing the need for additional apps. Its user-friendly drag-and-drop interface and customizable templates allow merchants without coding skills to create professional-looking pages. The app offers a range of widgets for extensive customization, performs well with fast loading times, and integrates smoothly with Shopify. Customer support is often highlighted for its quick and effective service, with staff members like Justin, Ken, and Miley receiving specific praise for their assistance.

Edited June 2, 2018

superb app, it's by far my favourite. The ability to simply create pages of high quality without hiring a web designer is by far the greatest thing a small business owner can have. There are limitless options, and the ability to optimise for different devices, like mobile, is so important in this age and this app gives you complete control and freedom.

Essential Matcha
United Kingdom
About 2 months using the app
August 2, 2023

The entire support team at GemPages are amazing. Always so helpful and explain things along the way. Although responses can take some time, they always respond no matter how busy they are.
The app itself is easy to use once you navigate your way around and get used to it's functions. The ability to optimise between different devices is pivotal to my line of business and this app does it with ease. Great options and templates across all layouts.

BiteMeNow
Australia
About 2 months using the app
April 21, 2018

Gempage allowed me to develop all my product pages with a disconcerting ease. I really recommend it because its interface is much simpler and pleasant to use compared to other page creators. 5 deserved stars

Immersion Run
France
About 2 months using the app
January 18, 2022

Hi, I'd like to give an honest review. First of all, I'm using GemPages for years because of the quality. I don't work with other Pagebuilders because they can not give me what I want. Secondly, you have customer support and customer support. What I mean with that is, when you send a message they really do answer on live chat and not e-mail. Plus on top of that, they fix your problem. Thirdly, this person named Kent working for Gempages, I asked him what I wanted and he just did it in no-time. You just can't ask for more. He's such a friendly and understanding person. Wish I could have someone like him as the customer support for my store, give this guy a raise or I'm taking him from you. Thirdly, the price for this app even if it was 100 dollars a month, I'd still pay for it. You pay what you get for. There were days I couldn't use Gempages because I opened a new store and they had limited amount of customers. I can tell you I was freaking out. And once I could install it, I felt so happy! Love you guys!

LORISIENNE
Belgium
About 2 months using the app
February 21, 2020

Literally the best thing since making your first sale online ;-) Support was super helpful and i love the app!

Fix My Posture Today
United States
About 2 months using the app
February 8, 2022

The app is perfect when you get the hang of it. Customer support also helpful. I would recommend the app to all who want to take their websites to the next level.

Divine Pooch
Slovenia
About 2 months using the app
July 19, 2023

I have been working with Gem for a few years and never a problem. Today, I worked with Hugh in support who was awesome. We had an issue with our site that we didn't know for sure it was Gem, but there team hunted down the issue and found that it was probably from another source. In goodwill they fixed it in less that an hour of contacting support.

Small Batch Serums
United States
About 2 months using the app
GEMCOMMERCE CO., LTD replied July 31, 2023

We were delighted to get your review! It really put a big smile on our faces. Happy to hear that our support agent (Hugh) accompanied you throughout your entire experience with GemPages.

If there is anything more we can do to assist, please do let us know via live chat or email address support@gempages.help.

October 25, 2018

I added this app with one goal in mind, and it was for my store to look better than my competitors. and it has done so much more than that! no need to know code, this app is so easy to navigate guys please give it a try! and the support is just so so so amazing, they won't stop until you are happy with the solution. Janie help personally for about 2 hours. sending me links, pictures, tutorials step by step! by the way they don't take long to respond maybe 15 seconds and one you have them they will stay engaged !! all the way!

trendyloop
United States
About 2 months using the app
March 16, 2020

Excellente service, easy to use. If you do not know any programming. Use this or you will have a lot of headaches haha

Vip Huisdier
Netherlands
About 2 months using the app
July 3, 2023

Its the first time that a use a page builder but until now its been amazing the things i could do with little experience. The best of this is the support team. I'm taking a shopify course and add doubts that they couldn't solve for me. I have talked to Mona from the support team and he teached me what i should do in a few seconds. Better than that he even got me feedback for things that he thought i would want to improve. In minutes my page just looked way better with his help! I think Gem Pages Makes a Real Difference and im just more confident and motivated for having this kind of support!

2bPrimal
Portugal
About 2 months using the app
GEMCOMMERCE CO., LTD replied July 4, 2023

Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. Mona will definitely be happy to read what you wrote. We make customer experience and satisfaction our top priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to having more great experiences in the future!