Reviews (4,824)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting sales and conversion rates through its post-purchase sales funnels and comprehensive platform, reducing the need for additional apps. Its user-friendly drag-and-drop interface and customizable templates allow merchants without coding skills to create professional-looking pages. The app offers a range of widgets for extensive customization, performs well with fast loading times, and integrates smoothly with Shopify. Customer support is often highlighted for its quick and effective service, with staff members like Justin, Ken, and Miley receiving specific praise for their assistance.

Edited November 20, 2019

Really good app to build landing pages and customize your current ones. Customer service was slow in the beginning but now they have been very helpful.

Hench
Mexico
About 2 months using the app
Edited July 18, 2018

This app is amazing! It is so easy to use you can add everything you need to create the website of your dreams. The designs and templates are really professional looking and if you're a creative it's so simple to start from scratch.

I tried other page design apps before Gem Pages and some were complicated, some didn't save your work and some just made you feel like you wanted to cry in frustration. None of these issues with GemPages and when I did get stuck at any point I used the live chat and spoke to Chris and Janie.

Their customer support team is wonderful. So nice, polite, friendly and helpful. You can tell that they really care about the work they do and want to look after their customers.

So even when my trial finished, and even though I am just starting out I decided GemPages was a keeper and have upgraded to Professional. Absolutely recommend that you do too!

Destination Karma
United Kingdom
About 2 months using the app
November 17, 2018

This app is simply awesome. Not only the app is awesome but the support team is just spectacular. They assisted me whenever i needed their help . I will continue using this app. Just an awesome app

mumsvillageshop
Kenya
About 2 months using the app
Edited January 2, 2020

great support and features that you will not need any additional apps so avoid monthly fees, thanks

Aveness
Türkiye
About 2 months using the app
November 16, 2022

I love the app and the customer service team has been great, this app has helped me design my e-commerce sites with ease, I do wish the drag and drop elements worked for the iPad, for when I'm out and about and need to make a quick change to our site.

Derma Solé
United States
About 2 months using the app
GEMCOMMERCE CO., LTD replied November 18, 2022

Thank you so much for your thoughtful review! We're happy to hear that you got great support service from our support agents. Also really appreciate your suggestion about ( GemPages' iPad version ).
Our team is so excited to ship more amazing features in the next release of GemPages.

Best wishes!

July 30, 2020

This app is really helpful. It completely changed the design of my store as per my requirement. Also support team is always there to help me whenever needed. Thank you so much team.
Would really recommend to use this app if anyone wants to take their store to next level.

MYXR+
India
About 2 months using the app
December 22, 2020

I used the app the design a new sale page. The support from gempages was great en very fast with helping out on some things

Alutti™
Netherlands
About 2 months using the app
January 10, 2018

Easy to use app...
Amazing customer support
I'm not a AT guy or a Liquid expert and this APP help us to create the pages that we need for our store without problem.
Works great, recommend 100%

Aeropanda Com
United States
About 2 months using the app
April 25, 2022

Very good customer service, usually within a day issue can be resolved.The content in the app meets all needs and also provides customized services

Cretivity
China
About 2 months using the app
August 3, 2020

Extremely convenient and easy to use. The support team has been amazing so far. Truly a great page builder and drag-and-drop editor.

The Meanwhile Inn
Bulgaria
About 2 months using the app